Nationwide Home Insurance Ratings & Reviews
Nationwide home insurance customer reviews and ratings to help you make the right decision. Our complete guide reveals that the consumers can save up to 30-40% on their home insurance by going through the reviews and getting multiple quotes. Enter your zip code below and click “GO” to get multiple free quotes.
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Reviews by customers
Latest Homeowners Insurance Reviews
Positive Reviews & Ratings
this company has been very helpful! I would definitely suggest my friends and family ( which I have) to at least get a quote from them.
Overall Nationwide Insurance has been a good company it is the new agent that has not been satisfactory!
I like that they are friendly and knowledgeable. I like that they are always there when we have questions or concerns. They don't bother us with lots of calls or emails about "how are you liking this or that, would you like to add change coverage, etc."
they work with me on payments and are so personal to me. they know me by name and welcome me to come in whenever I have a concern
I have to repeat, the people are why I stay with nationwide. They have always been friendly and helpful when I needed them to be.
They work with me on payments and are so personal to me. They know me by name and welcome me to come in whenever I have a concern
I am very satisfied with the coverage I get for my home at an affordable price. I am even more impressed with the customer service that my insurance provider offers. If I ever have an issue they always help me to get everything straightened out right away.
We had business with them for over 20 years. I like how easy is the claim process and also the agent we deal with is great.
As mentioned previously, USAA is always helpful to service members and knows the difficulties that we face. I appreciate their customer service and genuine concern anytime I've ever called for assistance.
My agent is nearby and is familiar with my needs, and again -- I can't stress this enough -- the staff at the office is top-notch. I always end up having a personal conversation with them when I go in to make changes to my policy and that's just fantastic customer service, I think. It's very rare in this day when everything is so depersonalized.
I like that they are reliable and it's one less thing I have to worry about if anything ever went wrong with my home.
This company is an overall good company with both homeowners insurance and car insurance. They take their time and assist you with any problems and concerns and they make sure that you are covered any your claims are taken seriously
I am satisfied with this company & it is the only company that I have ever had in my adult life.
I like the response times and personal touch, they know me and I always get good communication when I need it.
I like the coverage amounts through Nationwide. I think they provide good comprehensive coverage and that's why I've stayed with them.
I am satisfied with my company. They are pleasant to deal with and offer a wide range of services. I have never had a real issue with them and I believe that if something bad ever happens with my home, they will protect us and give us the money we need.
i like that they are quick to respond and seem to want to help
I am not sure how good State Farm is. As I stated above I went with the first company that offered me insurance and got back to me first. I am not too familiar with insurance processes and I needed to move into my home as soon as possible at the time. I am not going to seek other deals from other companies since I don't have the time nor the patience to learn what I am being offered. I usually have trust issues when it comes to salespeople.
I like that they let our bad wiring slip under the radar to give us coverage in case of an emergency.
Negative Reviews & Ratings
There is truly nothing that I can complain about. I'm seriously satisfied with nationwide and don't have a bad thing to say.
I dislike that they haven't changed our rate in over 5+ years. We have not had to file a home claim and the premium remains the same.
I have not had anything that I disliked about this company. they are the best and probably one of the best customer service places I've had to deal with
I would appreciate more customer loyalty. Lower policy amounts and smaller premiums would always be appreciated. when you've been with a company for quite a few years they really should have it reflect in payment schedules.
I have not had anything that I disliked about this company. They are the best and probably one of the best customer service places I've had to deal with
I do not dislike Nationwide, I dislike the agent and his lack of interest and knowledge.
I dislike that there has been miscommunication between my actual agency and the higher agency that they deal with. One time we showed a lapse in coverage because of an error in the computer system. Obviously, this was very unsettling, but it did get sorted out quite quickly.
At one point, they keep on reassigning our agent to another one. The one that we assigned to was horrible. She claims that she could lower our house insurance rate but she has to terminate our policy and have people come to look at the house before she could issue a policy. It ended up was a big mess that we have to tear a shed down, trim our trees to like barely naked. The company doesn't need to switch agent with us. I think the one we have now have more seniority so we didn't have to hoop through this mess again.
The only drawback that I would mention is the fact that finding a branch is sometimes difficult. Being able to talk to someone face to face would be beneficial in some cases, but most interactions are done online with USAA.
I question the decisions from the parent company regarding automatic payments (they just started charging for that service) and I think the minor glitches on the website need to be looked at.
I have no dislikes about my insurance company. I am very happy with them.
There is nothing that I really do not dislike. have not run into any problems with them with billing, customer service, nor my claims. This is a good company
I dislike the idea of having to buy insurance at all but that's not my insurance company's fault.
I do not know if I can say anything negative, Nationwide has always been an overall good experience as long as I have been a customer.
I dislike the premiums through Nationwide. It seems very high even though the coverage is good. I may look elsewhere in the future.
I really do wish they would send us paperwork about our policy and the premiums as consistently as our car insurance. I also wish the premiums were a little lower, but again they are on par with other companies so I know we are not getting screwed.
i dislike that they don't make it a point to actually help they just stall things until you get tired of waiting
I am pretty indifferent with State Farm. I have never filed a claim but when the time comes and I need to reach out for assistance I think it's going to be an interesting phone call considering I really don't have any idea about the insurance process.
I dislike pretty much everything. First, their prices are inflated. Second, they have a horrible relationship with customers. When I called for help 5 years ago after our agent was fired, I was clueless and they didn't help me any.