I dislike the company as a whole on a small level because claims take too long. They also want to lock you into what repair places you work with, and if you have your own repairman that you like, they might at first refuse to deal with him.
They have always been very dependable and always got back with us as soon as possible when we needed them.
State Farm is a very reputable insurance company. It meets all our family's needs and although their rates seem a little high compared to others, we are very pleased and would not switch at this point.
Overall the company is great, the agent who cares for her policyholders, great office help they help with paperwork and everything when need be, I mean couldn't ask for more.
Given that we don't have many other choices, I'd say State Farm performs pretty well as an insurance company. The agents around here are all very helpful.
The company’s policies are good and the insured amount and the premium levied are reasonable.
It's a bit of date considering how modern web pages look. I would like them to update the look and feel to make things easier to find.
I do not like our premiums. I feel like they are entirely too high for the lines we have with them, and the coverages we have. I am also not a huge fan of the insurance cards...they are a bit flimsy and smear when wet.
Well interaction between them and mostly they spend more than an hour with us
I feel that the premium we have with State Farm is a good price. I recently shopped for other coverage, and the premium was much higher with the other companies.
At this time there is nothing I do not like about the company. I have never filed a claim so I'm not sure if they would be easy to work with or not.
I appreciate that the claim representative who helped my family was compassionate and understood State Farm policy in such a way that allowed her to explain everything to us in layman's terms. The process was expedient and pleasant.
The company has been in business for a long time and has processes in place to handle claims. I like that the claims I have filed are processed and paid for without any haggling or dragging of feet on their part.
everyone else wanted to charge me over $1000 for a premium because of where my home is located and buildings around it
I like that State Farm is a large insurer with a broad network. I also like that I can bundle services with them. And I like having an agent who can assist me with issues.
There is really nothing that I can say that I dislike our insurance company. They have done everything that I would expect them to do.
customer support is on point. very friendly, prompt and helpful. no complaints so far after 2 filed claims. app and website are organized and easy to use.
They have a strong history in the industry and have proven to be reliable. They will be there when I need them, I don't have to worry.
It's a one-stop shop! And lets you bundle home and auto for great discounts. The rates are fare and fairly stable. I've been a loyal customer for years now and feel that we have a bond.
I like my agent and his staff, the company itself is pretty much on average for my needs with other companies I have used or have gotten quotes from.
I've always had good experiences and the rates seem to be about the same as any other company. Good customer service
I really don't have much experience with other companies
My experience is freaking awesome with my homeowners insurance, they are very polite and sensitive to my needs.
The payments were not spread out as much as I would have liked. Being on a budget, and having excess costs involved with the items needed fixing, I would have appreciated more leniency on that.
I really do not like that the company sends my bill to the bank first then I get a copy, should be the other way around I think but that's just me.
I have no reason to dislike them. They are a reputable company, and the only thing I can think of is my general distaste for large corporations in this day and age. They have too much power in general, but I find little if any reason to dislike this outfit other than that general opinion.
the customer assistance and paperwork seem to be a drag but that's just how the ball roll when you are trying to make a claim.
I can't say that I dislike anything about them. They have always been good to us. It may change if we ever have a claim to go to them with.
State Farm is an excellent insurance company. However, I feel their rates overall are quite high compared to say, Geico. I wouldn't switch though.
I do not dislike the company at all. I am very satisfied with it and will continue to use it.