Overall I am satisfied with is. I like the customer service and the peace of mind knowing that I have insurance.
It is a solid company that is straightforward and honest but knows their value and is not afraid to charge their customers for that value.
I like that my company makes it easy for me to use and I do not have to spend my time worrying about claims or my insurance. They take care of things for me.
Access to agent, reputation, financial stability
Insurance is a necessary evil, and fortunately this company does a fine job. They make things easy for me at the very least.
State Farm has excellent coverage, service, and communications. They are a long time, stable company, and I trust they will be there for me when I need them.
Overall, State Farm has treated me well when it comes to providing insurance services. The staff has always been polite and responsive to my insurance needs. I would recommend them to anyone looking for insurance providers.
Again, it's a necessary evil that I wish wasn't so goddamn expensive! It's the price of admission I suppose.
They always have the answers to any questions that I may have They don't mind explaining things to me more than once.
I would like a cheaper premium, but when I bought the house this seems like the best company available at the time.
State Farm has the best customer service that I have found. Previously, before we had our home, I had other insurance companies and they do not even compare to State Farm's quality of service. They are exceptional are making sure the customer is satisfied.
I like that I can access anything I need straight from the mobile app, including coverage information if I need it. It's convenient and easy to navigate and I can even sign on using my fingerprint. This makes it very useful in case I need to view an insurance card quickly.
I wish that they were the lowest premium that we found. They were a few dollars a month more than others.
They offer a comprehensive range of options for homeowners insurance. Coverage is excellent. Competitive pricing and deductibles. Have been insured with them for years, and recommend them to all my friends.
If they had a big less legalese and legal mumbo jumbo in their policy coverage papers, it would help to be able to clearly see what's covered and what's not.
They are quick to respond and don't make you feel that you are trying to do something dishonest. They answer your phone calls.
The company is great, I have never had any problems. I will use them going forward.
I like that there is an office I can go to and that they are extremely friendly
They are affordable and very simple to use. They offer me the coverage I need and make it easy to sign up and pay when my bills are due. They seem like an honest company and I have never had an issue with them.
I like dealing with my hometown agency a lot. I haven't had much interaction with them, but when I have questions they are always there to give me answers.
They're well-established, reputable, and I like having a local office. They've always been able to help me when I need it, the one time I needed to file a claim everything went smoothly, and their rates are the same or better than other companies.
We recently moved to a new state. The local agent has been valuable on educating us on requirements in Florida. She helped us coordinate the close of our house which required homeowner's insurance to be in place. Personal service is excellent.
I wish there was better coverage. I would like the entire value of my home covered. That would be negative that I see.
The price is high and sometimes it feels like you are just paying the company to get more money. I think that eventually, I will look for cheaper premiums.
We have not had any negative experiences so far with State Farm. There hasn't been anything that we dislike about the company or our coverage.
The only thing I dislike is sometimes the website and or mobile app can be hard to work with sometimes. It's slow and sometimes doesn't load properly or will not let me log in.
that is is cheap convenient and thankfully don't have to use them very often. Much easier to just handle everything out of pocket on our own terms and keep rates low. Very sad.
State Farm Auto Insurance has decent rates but does not have as many features and discount opportunities as other insurers.
Only that the premium isn't cheaper, however, I firmly believe you get what you pay for. To have the excellent coverage and service, I know I have to pay for them, so it's really not enough of a dislike for me to leave.