They are friendly and down to earth, they listen and do not try to get out of paying you, your money.
I really like this company and feel very loyal to them. I'm read to compare prices but I'll probably still stick with them. They have always covered my damage with no hassles.
Easy online access: You can get quotes online, and also access your account online for convenience. This is very friendly to the insurance holders
I really like that I feel like I truly have someone representing me. I can pick up the phone or drop by the office and immediately get the help I need or the question I have answered. I also like that they are so proactive, calling me directly instead of via mail or electronic means of communication.
I like how they are nationally known, I don't want a fly by night place. I also like how they are with their customers most of the time when there is a problem or question. I also like that I can call them most of the time anytime and someone is there.
This company, by allowing me to bundle my auto policy with my home policy, is helping me save a lot of money which is great for budget-minded people like myself. They are super friendly and knowledgeable about their product. They make me feel like family when I speak to them, whether in person or on the phone.
I like the fact that the company stands behind their reputation and offers superior coverage for a decent rate. They aren't the cheapest, but as in many things, you get what you pay for. With State Farm we know we are paying for peace of mind, as they have proven to us time and again with the claims we have had to file in the past.
They are reputable, they have experience, they have been in my community for decades, they know insurance and the homes here.
I love State Farm. I have been with them for over 20 years. They treat me well. If I make a claim, it is hassle fee. The claim is settled
quickly and I receive a check in a timely manner
I like the fact that even though my homeowner's policy started just a few years ago, I get the "long term customer" discount because my family has been with this company for over 30 years. I also like the fact that I can reach my insurance agent by phone, email, and/or text message.
It has a good price and gives a better price when bundled with other insurance. I have not had to use the insurance for anything yet, so I can't say much about it.
like this company very much, the price is very reasonable and they are very nice people. they mail birthday card on my birthday
When you have been with a company so long they tend to become like family to you so moving away from them is hard. Overall, they are a great company. They do everything to keep you and my premiums are okay. Having all of my properties with one group works well for me.
One of the things that I dislike about State Farm is the fact that I do not always feel as though they go through all policy options with me when it is time to review my policy annually. They will tell me "you are still on the best policy for your family/household" without discussing details about other options.
I have been with State Farm for years. They treat me well for the car, home, and business insurance.
They once changed my coverage from $1000 deductible to one percent deductible without notifying me other than in the fine print of the policy.
I like their service and prices. They are a reputable company nationwide. I like my new agent.
I like their helpfulness and customer service, as well as their speed in handling our claim. They also helped us find a quick and cheap company to do the actual repairs once the claim had been approved. They made an unpleasant situation as easy as possible.
I like everything about my insurance company. They have great coverage, outstanding rates, and incredible customer service. I have no complaints. I will use them as my insurance company as long as I possibly can.
Overall, my family feels we get a good value from our company. Insurance is something you don't want to use ever and if ever then seldom, but if you do, you want it to be a good experience. It always has been for us and we feel taken care of.
I'm generally very satisfied with both the coverage and the service overall; that said, their rates continue to rise above the average of other competitors with similar coverage who are also in the top 5 or 10 insurance agencies, so it's likely that I'll be drawn away at some point in the future given enough time.
We have had a decent interaction with our insurance company. We have had to file claims for water damage and they were attentive and efficient.
cost seems a bit steep for this area as my parents has the same policy and they pay about 250 .
Actually not much I dislike but I would say that is the lack of information in your application for people who are interested in insurance company
I have not used another company to compare or had any claims to evaluate them.
The high cost of insurance. The high deductible. I think a rebate should be given every few years if you have not filed a claim. to help offset the cost of future premiums.
The only thing I don't like is my new rate on my new car. It seems like it jumped way up from what it was with my older car. There really is nothing else to dislike with this company.
It is expensive but I understand that is what it costs to live in a nice home. I wish it costed less.
I wish that the rates were a little bit lower. I realize the excellent customer service that I get makes up for that but it would still be nice to not have to pay as much as I am, especially knowing that there are lower rate providers out there.
The need overnight customer service people, not just claims or sales. I really don't like that if say I get off work at 3am I can't get ahold of someone.
There is absolutely nothing I dislike about the company. If there was one thing I'd have to dislike, it would be the location since they happen to be located across town from where I live, but that's just being picky.
There isn't anything that I dislike about the company. Locally, I haven't heard any complaints about them, except for people complaining about rates. In that case, again, you are getting a premium product so that cost may be a little more. For me, I prefer knowing that my home and personal property are protected as well as it can be.
The prices could be lower, this would be nice, but I understand it is a trade off for their excellent service.
I don't know much about using the insurance. For never having had used insurance it costs a bit on the high side.