Top Texas Home Insurance Providers Ranked By Homeowners
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Top Texas Home Insurance Company Reviews & Ratings
|Company||Market Share (%)||Average Rating||No of Reviews|
|Blue Cross Blue Shield||-||6|
|American Summit Insurance||-||5|
|Amica Mutual Insurance||-||3|
|Gulfstream Property and Casualty Insurance Company||-||2|
Latest Homeowners Insurance Reviews
This insurance company is very much convenient when compared to others. The customers provide the information what we ask for.
I like the reliability of my company. No matter what questions I have or who I contact the company, I always receive individualized services and help.
It is a very easy company to do business with they are always open to receive phone calls. Every time I called it I had a person on the phone in a flash
They have a really high deductible. That is not really their fault but the fault of the plan that we are in
I really like everything about them They are reasonable on their rates, they pick up when I call and I haven't had an issue with them yet
They are awesome when I need to call and change anything.
There is nothing that I really like about any insurance companies. I think it is mostly a scam and that they are so willing to make you pay for a service that they have no intention of ever paying out.
The company is very kind to the customer and they are quick to be helpful and figure out what you need. The representatives are competent and excel in their work.
Geico customer service is very helpful when you need them. There is hardly any wait time to talk to someone about a problem you may have.
Sometimes when the company cant verify a claim such as damages to your home or any other issue, they will deny to help with the issue depending on the situation. It is frustrating to deal with sometimes.
I really don't have anything bad to say, I have yet to experience anything negative in my time using them
The company has never failed to serve us in providing great insurance services. They are able to be reached 24/7. If there are any documents that I may need, they are more than willing to mail them, as well as fax or send them in an email. Its absolutely convenient.
So far, we have not had any problems with the company and I have not found anything to dislike.
It was slow in time of handling businesses
There really isn't anything that I dislike. They really know what they are doing and I would recommend them to a friend in an instant
I like that they are there if I need them. I also like the amount I pay monthly compared to the amount of coverage I get.
They are always willing to listen and to cover claims when needed. They respond quickly and the coverage is exactly as noted on the policy.
The company is really great and easy to deal with. They go out of there was to make sure you are happy and well taken care of. My agent knows I have small children so he does his absolute very best to get me what I need as fast as possible.
It is easy to communicate with the streamlined and they send me the required documents each year when I need to renew the policy which is nice, it's a good reminder for me.
We've had Amica homeowners insurance for over 30 years. We've had incredibly good experience with them in all respects, except for one, which has caused us to decide to switch to another company. The cost of our policy rises by several hundred dollars every year (even after the annual Amica dividend check) and is now more than twice as expensive as every other company we've investigated.
They completely messed up my policy and tried to overcharge me for their mistakes. Their representative had me on the phone for an hour working on my policy, and I found out the next week that nothing he told me was true and my policy had been cancelled.
Overall, the company is pretty good. The only downside is that the website is not very user-friendly which can make it hard to use.
I don't really know how my premium and coverage compare to other insurance companies as I have not shopped around for many years. When I speak with friends and relatives, they seem to pay similar amounts for similar coverage.
We had a water damage claim a few years back and the process from my first phone call to the end was excellent.
They were there when I needed them and never any issue at all thru the entire claim process. My premium even went down a few dollars the following year.
I like how people are with me in this company and how they strive to keep working
What I do not like about this company is that they do not take care and sometimes they do not take work seriously as it should be done
Everything has been good so far. I shopped all the major insurance companies in my area and Esurance offered me the best deal.
The only knock I have is my premiums on both my home and auto were bumped up a bit from the initial quote they gave me. My wife was in a minor accident a few years back and once they saw that it bumped up the prices a bit. I understand the auto, but bumping up the homeowner's policy seemed like bull crap to me.
I can't really comment on the customer service of this company. When I got my insurance it was very straightforward. So far I have no complaints but I also have not had to deal with their customer service department directly.
I live in a small town and I personally know my insurance agent. The customer service is excellent they are like a good neighbor
The website helps me find the information I need quickly. Overall I think it is a professional website and very easy to use.
The prices seem to go up by a random amount each year. I'm not quite sure why but seems like you need to negoticiate every year.
Theh website is very modern and easy to navigate. You can print any insurance cards you need off the site.
They are easy to deal with. They approve my claim right away. If I have a question the answer it right away. They are very friendly and professional.
Well they took a long time to fix things,plus they were a little expensive
As someone who has multiple policies to cover my main residence and rentals, I have a diversified need, ranging from low to high risk properties. They are able to provide for me products to fit my needs. I feel their higher end products are a bit lacking, but the majority meets and exceeds my needs. Additionally, many of my complaints could be solved by trying for a different policy for my main residence, one that would better fit my needs.
Their higher end products just don't cut it for me. I have gotten quotes from other companies and they are better in what they provide, and cheaper. I have thought about going in with that information to cut a better deal. I would prefer to work with just one company for all of my policies. But I am not sure if I will be able to get a better deal.
Overall, I am very satisfied with the customer service of the company. They have always been responsive and very helpful.
This is because they have the cheapest prices in our area. Our most significant determining factor when choosing an insurance company is typically based solely on prices and extent of coverage provided by the company.
The ease of use when I have had a question I have never had any trouble and the website is user-friendly
Very professional and very reactive when I had a very bad, emergency situation. Won me over many times. Fantastic results.
Overall, I really dislike the company's mobile app. It would never properly load on my phone and was very frustrating.
The company can be difficult to get a hold of during times of need. For example, during Hurricane Harvey it was virtually impossible to talk with anyone working for the company during that time.
I liked that Brightway offered a lower rate for a wind mitigation survey. We are pleased with the overall ease of buying the policy through an agent.
Brightway's website is clunky, would appreciate a more slim-lined webpage. They also do not offer a mobile app which would be convenient for claim filing.
I like it because it is a more reliable and fast company, there is something that I do not like about this company
I like the friendly people and the convenience they provide. They provide a good app and communicate very well.
Great customer service, great prices, it doesn't really get better than that
They are unfortunately closed during the weekends for their customer service if I ever need help with anything.
The people are very nice. When I call they always are able to help me. There was a problem with the owner once and they helped me get covered with a different carrier because they wouldn't cover me.
My company care about not only money but also employees too. They well aware about that their employees is too happy and get profit.
I really do wish they would send us paperwork about our policy and the premiums as consistently as our car insurance. I also wish the premiums were a little lower, but again they are on par with other companies so I know we are not getting screwed.
The main thing that I like about this company is that they will ensure a home wherever it is. They do not have a requirement for needing a home to be near a fire hydrant and that is a plus for homes that are in rural communities as they lack fire hydrants.
The main thing that I dislike about this company is there yearly increase of rates without prior notification. They send out the increase in the renewal statement. I think that if they are going to increase rates they need to notify the customer at least two months before the renewal is due. I also do not like having to contact my agent for everything. I would like to just call the company in order to get questions answered.
I feel like our price point is kind of high. we didn't really have a choice of who to pick from when we started
how the service was easy and fast. they were to the point and they help us walk our way through the claim process
I'm not happy with my insurance company at all. They are a necessary evil in my life at the moment.
USAA is always easy to communicate with, their policies and information are straightforward and easy to read. Their customer service is always available and we have never had an issue that they couldn't resolve quickly.
USAA has great customer service and has always been quick to help with claims we have has in the past
We have never had an issue with communication or efficiency of claims processing. We are completely satisfied with USAA
USAA can be quite expensive compared to some competitors but their quality overall seems better than others in the area
there is more time take to communicate the customer service of the company that makes me irritate so i dislike the way to contact them.
I like my company very much because they give many offers to rebuild our own house and they offer us to repair the home appliances which is occassionally break. And another reason is the customer service provided by the company.
Never have any problems minus the one time I explained earlier it has been good and I like the company overall I think they are good and have great customer service.
The communication is very good. I called a few months ago when we had a bad storm and there was some damage to the roof. It was handled professionally and promptly.
I like that the company is flexible and able to make changes for me quickly. They can re-quote me my policy within minutes and get me the documents. I've dealt with companies in the past who take hours or even days to get you the documents that you need.
in the insurance i like the way of plan they behave with us
Only the one problem I had earlier wit the random 11 dollar charge but it was cleared up and they told me why and it wasn't too bad overall. Great company and I will stay with them for awhile.
I have absolutely zero complaints about the company other than the fact that it's insurance, which is just a big scam and I don't agree with at all. I don't think insurance should be mandated for anything but that's life
Very satisfied overall with the company, especially the premium price and our friendly insurance agent.
I like that the company is family focused and the agent that I have dealt with seems to genuinely be a nice person and he wanted to help me and my family.
The only thing I do like about Allstate is that with them I do not have to worry about anything because I am 100% covered no matter what happens
Again, I am overall satisfied by the insurance company that I am currently using. The responsiveness about inquiries into policy questions could be a little quicker. However, other aspects of the service are well done.
I LIKE THAT ALL OF OUR POLICIES ARE ACCESSIBLE IN ONE PLACE ONLINE. I CAN GET ANY INFORMATION THAT I NEED AND THAT'S VERY HELPFUL.
I DON'T LIKE THAT I HAVE TWO AGENTS- ONE FOR AUTO AND ONE FOR HOMEOWNERS/LANDLORDS POLICIES. IT CAN GET A LITTLE CONFUSING FIGURING OUT WHICH AGENT IS FOR WHICH POLICY. THE PAST FEW YEARS OUR AGENTS HAVE STAYED CONSISTENT AND HAVEN'T CHANGED, SO THAT HAS HELPED.
I never hear from them unless the insurance goes up or renews. the renewal is usually higher than it was before.
Allstate company was good approch about by some peoples.this company can work with the customer on userfriendly
sometimes the network of the organization can be colapsed.it's little bit late to access the surver before the payin amount.
customer service is great, the rewards program is also great, the website is easy to navigate, the price is acceptable
I would have rated a five if the premium had doubled in the last 15 years since we didn't file a claim. but our insurance agent is always available and very helpful in helping us get the coverage we need to make sure we would be taken care of in the event of a tragedy.
Always there when I have questions or need to file a claim. Customer service is excellent. If they don't know the answer they are always quick to call back.
I like that I get rewards back if I do not file a claim for six months and the reward is in the form of money
All state has extremely knowledge resources, even the website itself is very clear that will get complete details before talking to executive
So far our experience has been a good one, We have only been with the company for about a year so hopefully, the positive experience will continue in the future.
Very good customer service when dealing with people online or over the phone. No issues with accessing any needed information online. Am able to set up automatic payments on my policy and don't have to worry about missing a payment. The coverage is adequate for my situation and home.
I like Allstate home insurance because the company offered many discounts as a first home buyer. Their customer service is also superb.
The company is very easy to work with an allows very good details on my coverage plans so that I know what I am getting.
This goes back to the responsiveness of inquiries that I have had about policy questions that I have had. I wish the live question feature was a little bit easier and smoother than currently constructed. Thank you.
I wish that they were more proactive to reach out to review the policies to see if things need to be changed
I don't like the monthly cost and think that it is too high for the coverage that I get I would like to get it lowered if possible but for right now I am still willing to pay it because they met all of my needs.
I really do not like how pricey they are. Allstate has really dug a hole in my pocket over the years. They also have terrible customer service. 2/5
I wish they would reduce there rates and reduce the deductible but over all the rates seem to be comparable nationale
I don't have any dislikes except I pay by EFT so that doesn't give me much chance to go to the agency personally.
The price is great for the coverage and working through a local agent is what is best for me. I am truly satisfied.
I like that they bundle packages for a cheaper rate with auto and boat. Other than that, their sales person I deal with makes the difference from the others.
There is no website or mobile app for Gulfstream yet. Its a fairly new company recommended to me by my insurance agent. I like the coverage, the company rating, and the lower cost of coverage.
The best thing that I can say about this company is that their rates are far lower than any other I have had, and I'd had most of them over the years. They are highly rated, as per my independent agent, and I trust that my coverage is adequate. I hope never to find out.
I dislike having them tell me how to keep my property when it been this way since I moved in 20 years ago. I dislike rude instance agents.
I like that they are a very hands-off company. Communication only occurs when necessary without any spam mail.
I have shopped around and I have a very good rate.
I think the price is perfect for me and the comfort of knowing that they are always going to be there if I ever need them.
I am satisfied with the level of service without a doubt although I have never had to put in a claim yet. I think they have done a good job overall but I do wish the prices were a little lower (but that would be said with any company)
Progressive is responsive and very helpful. They take things seriously and will look for ways to help you, whether it be reducing the premium, etc. All in all, they are easy to work with and I would recommend.
I feel like that company can be a bit expensive and that some of the products that they offer have hidden fees that they are not obvious about,
it is giving wonderful plans and i was so planned to take the insurance in that company and overall i am satsified
there is nothing dislike the company which will provide all the necessary plans and helps to select and remember when tho paid and when to renewal
I like that they offer a lot of bundle savings that help you with saving money and paying everything off at the same time so that is very helpful for people that are busy
I feel like I've already written about this in previous questions I have answered thus far. I've been with the company for years I'm not about to switch due to one bad incident out of many many good years.
It was very easy to sign up for the insurance and I like how I am easily informed about my coverages and my options.
I hate that pretty much everything thjey promised me did not pan out the way they made it seem responses took forever and never cared.
I guess the only thing I can say that I dislike honestly would be the price. I know insurance is necessary and even required in some cases but it sure is expensive. I understand why this is so but I think that we could all use cheaper insurance across the board. I am paying out quite a bit (at least I think it is) in the home, auto, health and life insurances.
Because of the location i.e, very close to the beach, I am very limited in what insurance companies I have to choose from. I have stuck with this company for 20 years and will likely continue to do so simply because of limited options.
They are friendly and down to earth, they listen and do not try to get out of paying you, your money.
I really like this company and feel very loyal to them. I'm read to compare prices but I'll probably still stick with them. They have always covered my damage with no hassles.
Easy online access: You can get quotes online, and also access your account online for convenience. This is very friendly to the insurance holders
I really like that I feel like I truly have someone representing me. I can pick up the phone or drop by the office and immediately get the help I need or the question I have answered. I also like that they are so proactive, calling me directly instead of via mail or electronic means of communication.
I like how they are nationally known, I don't want a fly by night place. I also like how they are with their customers most of the time when there is a problem or question. I also like that I can call them most of the time anytime and someone is there.
This company, by allowing me to bundle my auto policy with my home policy, is helping me save a lot of money which is great for budget-minded people like myself. They are super friendly and knowledgeable about their product. They make me feel like family when I speak to them, whether in person or on the phone.
I like the fact that the company stands behind their reputation and offers superior coverage for a decent rate. They aren't the cheapest, but as in many things, you get what you pay for. With State Farm we know we are paying for peace of mind, as they have proven to us time and again with the claims we have had to file in the past.
They are reputable, they have experience, they have been in my community for decades, they know insurance and the homes here.
I love State Farm. I have been with them for over 20 years. They treat me well. If I make a claim, it is hassle fee. The claim is settled quickly and I receive a check in a timely manner
I like the fact that even though my homeowner's policy started just a few years ago, I get the "long term customer" discount because my family has been with this company for over 30 years. I also like the fact that I can reach my insurance agent by phone, email, and/or text message.
It has a good price and gives a better price when bundled with other insurance. I have not had to use the insurance for anything yet, so I can't say much about it.
like this company very much, the price is very reasonable and they are very nice people. they mail birthday card on my birthday
When you have been with a company so long they tend to become like family to you so moving away from them is hard. Overall, they are a great company. They do everything to keep you and my premiums are okay. Having all of my properties with one group works well for me.
One of the things that I dislike about State Farm is the fact that I do not always feel as though they go through all policy options with me when it is time to review my policy annually. They will tell me "you are still on the best policy for your family/household" without discussing details about other options.
I have been with State Farm for years. They treat me well for the car, home, and business insurance.
They once changed my coverage from $1000 deductible to one percent deductible without notifying me other than in the fine print of the policy.
I like their service and prices. They are a reputable company nationwide. I like my new agent.
I like their helpfulness and customer service, as well as their speed in handling our claim. They also helped us find a quick and cheap company to do the actual repairs once the claim had been approved. They made an unpleasant situation as easy as possible.
I like everything about my insurance company. They have great coverage, outstanding rates, and incredible customer service. I have no complaints. I will use them as my insurance company as long as I possibly can.
Overall, my family feels we get a good value from our company. Insurance is something you don't want to use ever and if ever then seldom, but if you do, you want it to be a good experience. It always has been for us and we feel taken care of.
I'm generally very satisfied with both the coverage and the service overall; that said, their rates continue to rise above the average of other competitors with similar coverage who are also in the top 5 or 10 insurance agencies, so it's likely that I'll be drawn away at some point in the future given enough time.
We have had a decent interaction with our insurance company. We have had to file claims for water damage and they were attentive and efficient.
cost seems a bit steep for this area as my parents has the same policy and they pay about 250 .
Actually not much I dislike but I would say that is the lack of information in your application for people who are interested in insurance company
I have not used another company to compare or had any claims to evaluate them.
The high cost of insurance. The high deductible. I think a rebate should be given every few years if you have not filed a claim. to help offset the cost of future premiums.
The only thing I don't like is my new rate on my new car. It seems like it jumped way up from what it was with my older car. There really is nothing else to dislike with this company.
It is expensive but I understand that is what it costs to live in a nice home. I wish it costed less.
I wish that the rates were a little bit lower. I realize the excellent customer service that I get makes up for that but it would still be nice to not have to pay as much as I am, especially knowing that there are lower rate providers out there.
The need overnight customer service people, not just claims or sales. I really don't like that if say I get off work at 3am I can't get ahold of someone.
There is absolutely nothing I dislike about the company. If there was one thing I'd have to dislike, it would be the location since they happen to be located across town from where I live, but that's just being picky.
There isn't anything that I dislike about the company. Locally, I haven't heard any complaints about them, except for people complaining about rates. In that case, again, you are getting a premium product so that cost may be a little more. For me, I prefer knowing that my home and personal property are protected as well as it can be.
The prices could be lower, this would be nice, but I understand it is a trade off for their excellent service.
I don't know much about using the insurance. For never having had used insurance it costs a bit on the high side.
There isn't anything I really dislike about the company. I think the deductible is kind of high but it seems average in this area. I guess for the value of the home it all evens out.
Overall I really like the company. I did call a few months ago with some questions about some mold that showed up in my home. They were very helpful even though mold is not covered under my current policy.