They are a simple to work with the company and not some faceless corporation. I know my agent and he knows me. You can't get better service than that.
From a company standpoint, I am very satisfied with State Farm. Though premiums are little high, the coverage is fantastic and customer service is superior. They don't mess around on claims. They pay; and they pay quickly.
I really like dealing with my agent, I like how easy it is to get information, add/remove/change a policy, and I like that the agency knows me and my family well.
I like the fact that they have always worked with me and they seem to be honest and professional in all their dealings with me.
It seems to do what it has to do and it is not that bad in price. It has good coverage and they are not that much of a hassle to work with. They really know what they are doing.
This company has been honest with us when we had to use it for our cars and haven't had any problems with this insurance company.
I don't expect much from them. I see their commercials all the time and know the "personal touch" is just some bullshit. I tried to file a claim and they could have cared less.
Seems like I get a pretty fair deal for what I'm paying. I've shopped around and they are in line with what other companies charge around here.
They over promise and under deliver. Their spokesperson tells us that they will put a personal touch on claims, but in reality you are just put on hold and then not afforded the coverage when you call to use it,
I like the bundled deal I am receiving currently for my car and home insurance combined. The price is great at this time.
I like that good and efficient at the time you do your work in a quick and orderly way all well at the time of arriving and leaving
Overall, the insurance company is a good solid company. The company I use is one of the most well known corporations in the community and also one of the priciest. A person does get quality with their purchase.
The company makes everything really easy and the customer service is excellent. I also like that the company offers great discounts that lower my premiums.
I haven't had any experiences that I dislike; maybe lower my prices more
They were responsive to my attempt at a claim after a storm and their prices aren't too bad. I plan on sticking with them for a while.
The one thing I dislike most about State Farm insurance service is the fact that their premiums tend to be about ten percent higher on their homeowner's policies. I feel that this price difference is made up for in customer service.
Our experience with State Farm customer service has been top notch. We have never had an issue with them and have had to make several claims over the years with natural disasters and accidents. They have always come through and had far exceeded our expectations.
I like that they have an app that works well, and that they have offices all over the place so someone to talk to is never too far away.
The company is great, I have never had any problems. I will use them going forward.
Easy to work with, fair pricing, and I have auto insurance with them too so I like the bundling.
They are there when I need them. They do not pester me with phone calls or letters trying to sell me new coverage. I like the people I deal with.
My only issue is with my local agent. As stated earlier, he rarely goes above and beyond what is expected. He takes my business for granted, since I've been with him for nearly 20 years. I may change my local agent. But, other than that, I have no other problems with State Farm.
The only thing that I dislike is the cost of the insurance products, I am sure I can find similar products for a cheaper price elsewhere.
One time someone at the office keyed something in wrong. So we lost our bundle discount. I didn't know until I got a bill and had to call to figure it out.
Well, I have a general distrust of insurance companies and I know that regardless of how 'good' they are, they will most probably try to cheat you out of as much as they can. That being said, I can't say I dislike anything about State Farm as they have always done reasonably well by this family
Overall, I dislike that they only seem to succumb to the world's need itself instead of verbally fighting (with words). Other than that I think I can see them wanint go tchange with that Jake from State Farm thing.
I imagine they could lower their premiums now and then since I rarely use their services. But each year the price goes up incrementally.
It's a bit more pricier I think. but other than that it makes sense because they do cover and they know what they are doing. Other than that I have nothing against them.
I have heard bad things about this company, which worries me a little if we needed to use it for a big, major crisis. I worry they might not cover all we think they do.