The company is very responsive to me and my phone call. I can call with questions and concerns and they will be there to answer me.
As I outlined earlier, I think I get a very fair rate. Thankfully I've never had to test the claim process for my home insurance. The people are friendly.
I like everything about the company, there is nothing to not like. I've been with them so long though I suppose it should be expected.
I like the fact that the company is nationally owned, but has branches that are locally owned. This makes it convenient to visit a branch.
I like how friendly and helpful all the employees are, they are good at their job and try to offer you the best rates. They let you know when and if a discount is available.
I like that it is a well known company, this makes me see it as a good and experienced company. The people are great and helpful, they take their time to explain things to you and are always there to help with any issues or questions you may have.
I like the company they are very professional and get the job done in a fast manner. I like how they offer a huge line of insurance products to fit my family's life.
I like that they have good coverage at a good price with the bundling discounts. I've only filed a car claim before and it was fast, and my rates didn't go up.
I really haven't had a bad experience with State Farm and I have been with them for over 8 years now, my agent has been really great to work with!!
I very like the insurance company...I am so proud of our insurance company.
They are fair and honest. I have never felt I was being scammed or lied to in order for them to make more money.
they have been around for a long time and have a high rating as an honest company.
I think State Farm is somewhat more expensive than other auto insurance companies.
State farm has always been easily available for questions or issues that I may have about my car. The get back to me in a timely fashion and are always helpful.
We cannot get good coverage at a competitive price for our other insurance needs with them.
State Farm has an extensive record of being the #1 insurance company and I've never had any problems with them.
We have found that they are personal and easy to talk to.
They are helpful and really put your mind at ease. Payments can be broken up if your struggling and they offer discounts that really do make a difference.
at times you can feel like just a number because they are such a big company. They try to keep prices low, but they still go up each premium time.
I am satisfied with the automated line but I also get good feedback from my actual insurance agent.
We like them. They provide the needed insurance at a good rate and don't bother us with the extra stupid stuff.
It isn't as bad now as it used to be but I used to get contacted constantly requesting that I sign up for more services.
I like that anytime I have an issue or concern I am able to reach a human being that speaks English as a first language promptly and typically my issue is resolved in a timely manner.
I'm very satisfied. As mentioned before, my experience of interacting with them has always been pleasant. The offerings seemed on par with others, and the premiums are reasonable.
I have no complaints at all. The company has been easy to work with. They are accessible, reasonably priced, and always available.
I don't really have anything particularly bad to say about State Farm. In general, I recognize insurance as a necessary evil. Do I like paying nearly $2400 per year for a service I've never really used? No, I can't say that I do.
They are very tough to get in touch with and are not the easiest people to call, let alone get in touch with via email or online messaging.
Honestly, the only thing I wish the company offered is the accident forgiveness. While we haven't made a claim in 30 years, it still would be nice to know that we would be rewarded like some of State Farm's competitors offer their clients.
There are some things I dislike about the company. I think they cost a little too much. and initially, they had bad customer service
I dislike having to go through so many steps to log into my account. I understand that security has its value, but remember my device and just let me do a one-step log in already. It's very frustrating.
The only possible thing I could say I dislike about the company is that my agent's office is good ways from my house. But I never have to go there unless I get a new car so that's pretty rare. If I had negative feelings I probably would have shopped around for a better deal before now, but I'm really quite satisfied.
Certain branches don't have very good customer service. I was with one branch that gave me a different rate and didn't treat me so well. I moved to another branch and lowered my bill and had great customer service.
I wish they had more discount options. I don't have 20 words to describe my point
There is nothing that I dislike, so far my experience with this insurance company has been very pleasant and I have no complaints.