Top Pennsylvania Home Insurance Providers Ranked By Homeowners

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Top Pennsylvania Home Insurance Company Reviews & Ratings

Company Market Share (%) Average Rating No of Reviews
State Farm 17.91
30
Allstate 13.98
23
GEICO -
14
Erie Insurance 15.58
13
Liberty Mutual 8.45
7
Progressive -
7
Travelers 6.66
6
Farmer's Insurance -
6
Nationwide 8.63
4
Mutual Benefit Group -
3
MetLife -
3
Grange Insurance -
2
Farmers Insurance 2.72
2
Esurance -
2
USAA 3.89
2
Amica -
2
Aetna -
2
Westfield Insurance -
1
National General -
1
Universal Property and Casualty -
1
Finance Insurance -
1
Safeco Insurance -
1
Allied Insurance -
1
Amica Mutual Insurance -
1

Latest Homeowners Insurance Reviews

Westfield Insurance Home Insurance Reviews


I like options in the app, the app is good to use , it is user friendly

National General Home Insurance Reviews


At this time, I am very satisfied with Nationwide. Perhaps the one thing they could improve is making their mobile app a little bit closer to their website in terms of capabilities.

Travelers Home Insurance Reviews


I like the company. My rates are good. I hope they are helpful if I ever need it.

I like the coverage they offer. It is a high-quality coverage that includes everything I want. I wanted very good insurance and that is what they provided. They also allowed me to add jewelry coverage.

We went back and forth about whether some items were damaged or not for a long time before they agreed to replace.

There are responsive to emails and phone calls, and they have cheap coverage rates.

I like the premium they give me. I also like how courteous they are and how helpful they are. The website is very easy to navigate as well.

Nothing really to dislike. They send me the information I need. And they don't upsell

Grange Insurance Home Insurance Reviews


I typically do not use the website other than to download my year end statement and there is no mobile app that I’m aware of at this time

I like the claims process and how quick it is. I like their simple website and that they allow direct debit of my checking account every month.

GEICO Home Insurance Reviews


i like the fact that they are super responsive and have a great app. Also, the customer service, when I call them on the phone, is quick and easy.

The service given by the company is very nice as compared to other company. The point I dislike is that it takes a lot of time in documentations and clearance.

Don't feel strongly one way or another. If I could get better customer service at a lower price I would take it in a heartbeat.

Their app is convenient and easy to use. It has made dealing with claims easier than I initially expected.

Geico also insures my car and was the preferred provider for the condo association so it was an easy decision to keep my bills simple.

The rate usually doesn't go up, and there are often discounts that I can take advantage of. Customer Service sometimes helps with promoting discounts.

I like Geico because they are cheap. I would rate Geico a 4 out of 5. If Geico gave even more for the money I would give them a 5.

One thing I don't like about Geico is that there are really no local offices.

It is the best no doubt because I have not had problems when calling or have any kind of doubt

Sometimes the customer service can be a while to wait for when you are on hold, and some of the workers aren't polite.

I dislike that they can be a bit more expensive than a lot of other companies but I think it comes down to the cost of quality, so it is a dislike but one I will live with.

Their billing system can be confusing. I've caused myself to be charged on accident when trying to change payment methods before.

The only thing I dislike is that the only time I hear from them is if a bill is due. I never get updates or reports on anything related to homeowners insurance.

nothing. I can honestly say that there is nothing I dislike about my insurance company.

Mutual Benefit Group Home Insurance Reviews


I like the customer service. Every time I have had to call the company they service has always been very friendly and helpful. I would rate this company a 4.

I feel like the company changes their rates a lot and my premium seems to increase faster than with other companies.

I like my insurance company they provide a yearly dividend payment and they rarely increase the price of my plan. I like dealing with one representative and I like the constant communication they have with me.

Universal Property and Casualty Home Insurance Reviews


I have no complaints about this company. They could check with me during the policy year to see if I have questions or concerns with the policy. I never get any communication from them other than the policy renewal yearly.

Finance Insurance Home Insurance Reviews


I never dislike anything about this company because they all are being so honest and hard worker. I love this so much.

Safeco Insurance Home Insurance Reviews


Again... customer service has been wonderful. I can't say this enough. I don't know if other Nationwide agents are as attentive, friendly, and professional as mine, but if they are, I would recommend Nationwide to anyone.

Erie Insurance Home Insurance Reviews


The company is based in my city so the company is amazing definitely looks out for the customer

I like the fact that I can communicate with a local agent face-to-face. I can call and easily make any necessary changes.

My insurance premium is a little less expensive than most other companies are offering. I think most insurance costs are too high and need to be more affordable. There should be a less expensive option while still getting decent coverage for yourself, your property, and anyone who might be hurt on your property.

The only thing I would say that I dislike is that they are close on some holidays and if I needed them on that day I would have to wait until the next business day to get in touch with them

I have been with this company since I started driving as a teenager. Their customer service is exceptional and I am very happy.

They are always available by phone. If they don't have the answer immediately they call me right back.

Anytime I had a claim they have been very timely in addressing and payment. Also, the costs are very reasonable.

Though the overall costs are reasonable the increases in price for living in a rural area are steep at times.

Please see my response to the previous question. Also, communication is easily handled either by phone or through the agent's own website or email.

The only issue that we have had with Erie is they are slow in processing their claims. We had to wait over a month for resolution which then incurred more expenses for transportation in the meantime.

This company is great. They offer all types of insurance and have something to meet all of your needs.

The quickness of resolving the problem and the communication when my agent needs or has policy changes to make to my policy.

There is nothing I dislike about the company the service is great

Allied Insurance Home Insurance Reviews


The only complaint that I have with my insurance is the cost. Unfortunately, the cost of insurance keeps going up regardless of the company. I randomly send out the request for quotes to check on the price that I currently pay. In order to have the same coverage and a consistent deductible, my current insurance company still have one of the most reasonable prices.

Amica Mutual Insurance Home Insurance Reviews


The reason I chose Amica was that my previous company dropped us and Amica picked up us with affordable rates. Amica also offers a dividends check back which makes my premium even less than what I pay annually for home insurance. The customer service is unbelievable and very easy going. Amica rates are not as high as some people think very affordable.

Farmers Insurance Home Insurance Reviews


I cannot honestly think of anything I don't like about my current insurance company. I'm sure if I dig hard enough I'll find plenty.

There really is nothing that I do not like about the company, But if I had filed a claim with them that probably might be different, but I do not know. Most of what I have heard from other people who have this insurance that they have been really informative during the claim process, so I would hope that would be my experience as well.

Esurance Home Insurance Reviews


I like that esurance can offer lower rates because they cut out the middleman and are an all online company. They were the cheapest rates I could find.

I dislike that my deductible is quite high, to get such a good rate. They didn't have great options for lower deductibles. I didn't like how picky Esurance was when I first signed up. They sent a home inspector out, and gave me a whole list or "repairs" that needed to be done on my home in the dead of winter, or said I would be dropped from their insurance. My home is in excellent shape, and no other company ever said these repairs were needed. I had to file an extension because I couldn't do these repairs in the dead of winter. It was stressful, but I got them done and haven't had any problems with the company since.

Farmer's Insurance Home Insurance Reviews


I like that company very much. It is very innovative and free handling website. It is very useful and user friendly.

I dislike the fact that, I have to pay my whole premium at once and full payment. This kind of un-flexibility is kind of stealing from policy holders

It is helpful, easy to contact, and never makes me feel ashamed for contacting them. I feel like I can talk to anybody and they will help me at any time of the day.

The rates are competitive and resonable. The staff at my local office are available and friendly.

They are an okay company, I haven't made a claim yet and I hope I don't ever have to, but in choosing the coverage they were helpful and their prices are reasonable.

I feel like our experience has been very positive with this company. We have always gotten prompt responses and have been able to get a flooding insurance claim resolved swiftly.

Liberty Mutual Home Insurance Reviews


The company is reasonably priced and the staff is willing to provide excellent service. They do a great job figuring out what my needs are at the present and future times.

I'm having to raise my deductible to keep my premiums from increasing too rapidly every year. I've never placed a claim, so I cannot say for sure about the service one would receive if there ever was a problem, but so far interactions with customer service have been cordial and comprehensible.

Everyone has been friendly as of now, and since I have not had a need to claim anything, I can't really comment on the actual processes.

I don't have anything negative to say about the company. They were able to give us a competitive rate and coverage. It could have been a little bit easier to go through the application process, but in the end, we got what we needed.

I dislike that the prices could be a little lower than they are overall. I would like more information provided online as well to the specifics of different plans.

I only dislike that the company is confusing because I purchased the insurance on a Geico website but it is through liberty mutual

The prices are too high.Insurance is a blessing but can be a real drag on life when it's not affordable. I think the people at the top are thinking mostly for themselves.

Nationwide Home Insurance Reviews


i like that they are quick to respond and seem to want to help

i dislike that they don't make it a point to actually help they just stall things until you get tired of waiting

The overall company is pleasant the only thing is with car insurance if you miss a payment they will cancel you even if you've been with them for several years no matter what so that part of the company is not so great.

There is nothing I dislike about my insurance company. Access is easy and someone is always available to help. That makes them awesome!

USAA Home Insurance Reviews


The prices are cheaper which goes a long way and the interactions we have had with their representatives have all been pleasurable as everyone is nice, friendly and helpful in going through the different processes.

I really do not have anything negative to say about USAA at this point. We have moved more and more services to them as time has gone on due to the experience and professionalism provided. I recommend this company to anyone that is eligible.

Allstate Home Insurance Reviews


It may not be the least expensive company offering insurance but you really do get what you pay for, the coverage is comprehensive and the service has always been outstanding. I am sure if I ever do have to file a claim there will be no hassle and it will be done quickly as is every other interaction.

I am very happy with my insurance company and have not looked elsewhere since buying the home. They met my needs with good customer service and what more could I ask?

Never had an issue or a problem. I have a local agent who is very good

The premium I think is about average and it comes with a great policy. I, of course, could get cheaper but then I get a cheaper service.

I like that I was able to bundle my home insurance with my car insurance. Also, I like that they are very responsive and are quick to help and there are numerous ways to contact them and receive help even on the weekends.

They have become a family to me a family who would take there time with you and won't give you the wrong end of the deal but give you just what you need

I just like how friendly it is while it is still a massive company with a huge amount of customers. I feel as if they value me and my home and I really appreciate that.

I wish I could bundle life insurance for a cheaper premium, but I don't know any insurance companies that do that.

The agent is very attentive. Also, I have had quotes from other companies and they have the lowest premium.

I like the agent who handles our account he is very helpful. I like that the rate doesn't go up too much and that the agency deals with our mortage broker so we dont have to worry about the insurance.

I really don't have any complaints about my insurance company. The only one is that I wish I could choose when I pay my premiums as far as monthly, or quarterly.

They follow through, are reliable, and have honored their commitments. This is most important to me, and they have done so.

Even though we don't use the insurance to make a claim our rates still go up each year. I feel like we should get a discount for not having a claim. Also it seems unfair that we have to have a high level of insurance just because we have a mortage.

I like that they have treated us nicely, done what they were supposed to do and have not given us too much of a hassle.

Overall, I think I am getting a good rate. I have a local agent I can contact or I can reach out to someone to their 800# at any time. Their customer service is good and employees are always polite and helpful

I will stay with them unless I can get a significantly lower rate from another company.

I have had nothing happen to dislike the company, though I have filed no claims as of yet, everything I have needed has been handled quickly and efficiently. Representatives I have spoken to in the local offices have never been anything but friendly and helpful.

I don't really dislike anything about the company, at least not that immediately comes to mind. They send occasional emails that are not necessarily relevant but I am not extremely bothered by that.

I do not have anything that I dislike with Allstate. I have never had an issue

I don't know, I've never used their website, and I sincerely doubt they have a mobile app.

They aren't cheap. Allstate isn't the most expensive company I've used, but my premiums seem to go up a little each year whether I submit a claim or not. Otherwise, they are pretty good folks.

I'd have to say there are two things that really annoys me about the company. First and foremost the constant spamming of advertisements via email and mail. I'll get at least 10 messages a week about some new policy they are selling. The second thing is the lack of good phone customer service. The majority of the people I've dealt with are just inexperienced and it can be annoying if you need a question answered.

Nothing. I would prefer smaller premiums, but that is unrealistic. It's amazing that I can get coverage at all, although this house used to be owned by my mother for many, many years, so i just sort of "slid" into her coverage when she passed away.

Amica Home Insurance Reviews


I am not very satisfied with the level of interaction and premium increases. I will likely be getting quotes from insurance companies next year.

I dislike the level of available communication. I do not like the premium increases especially when I have had no claims. I do not like that after 8 years I have a blah view of my insurance company.

MetLife Home Insurance Reviews


Great coverage, great policy info and price. They just need to make the website more user friendly and accessible

They offer the most varied option such as sinkhole coverage on our home. They are also very reasonable on all of the cars and the agent has been extremely helpful in every interaction.

Like I said before it's mainly the website. It needs to be faster, less clunky, and with more options. That and policy printing.

Progressive Home Insurance Reviews


Communication with the representatives has been phenomenal. I feel like they care about me and my home. I wish I would have switched to Progressive years ago.

Overall, I think they are very good. They do a good job and are great at communicating and helping whenever we need help. They are good guys

I have had the same policy with the same company for many years and have never really shopped for other coverage from a different company.

They are a nationally known company and pride themselves not only in their product but also and more importantly their customer, that you are a person, not a policy.

My premium was higher than I would have liked. I plan on asking for a lowered rate when I renew my policy in July.

The premium increase last year was a surprise, as I had no claim and they had no reason to increase it by $80 in one year. I shopped around, but they were still the lowest.

Lack of communication, lack of caring, lack of customer orientation, It's the same thing for the past 20 years with no options and no real progress toward the future. They just don't care about their customers.

Aetna Home Insurance Reviews


I obviously like them because my company used them. I wouldn't really know much about them otherwise. However, besides that, I like that the premium is super low and I like that customer service has been so friendly during my last claim.

Overall the company is good at all point in time and they communicate with us well and help us in any situation by easy claiming

State Farm Home Insurance Reviews


I like the customer service and that nothing has changed. It is a very consistent company and they care about their people.

Pretty good but it's also all I have known. If there are better companies out there I have never had experience with them.

Overall, we are very satisfied with State Farm Insurance. I know that if I have a question or claim, they will be there to help and make sure we are taken care of.

It is a trusted national brand. I like having an agent over just using a website.

Over the phone, for their corporate line, I would say it's excellent. Always polite, friendly and ready to help at a moment's notice. My local office though has one worker who is a really nasty woman. She's very condescending and rude, I hate trying to talk to her.

Excellent customer service provided by their agents. If I have any doubt they don't hesitate to clarify the doubts. They cleared my doubts with full of smile and soft speech. That's very good. No issues. Very good customer service.

Nothing dislikes. Because they showed everything in frank. If I did late payment they never do extra charges for that. If I need any communication with them, surely I will ask them. They are ready to do. No issues. Everything is alright.

The customer service is good but getting the contact and speaking to them is very tedious process

My insurance team is very responsive to my questions and concerns. They reach out to me every year to make sure that I am happy with my coverage's.

They identified unsafe items within the home that needed to be fixed - it was previously my mother's home. I appreciated their knowledge and their help in getting these items addressed.

I really like this company and that is why they have had our business for as long as I can remember and we will continue to work with them. They are willing to go that extra mile and find a benefit to us. If something arises they are willing to work with us to find a solution or answer any questions we may have.

Fast and friendly service with curing agents and the overall price of the coverage and easy access to phone numbers and website.

They don't exactly explain things the best so sometimes it's a little confusing when pieces of voided mail are sent.

They were the first company talked to and they genuinely seemed to care about getting us the best deal.

My local State Farm agent and his entire staff are very proficient in their duties. They make me feel like one of the family when I go into the office. They are polite and helpful on the phones.

I don't have any dislikes about my insurance company and hope that will be the same in the future and beyond

I like how accommodating and more than fair that they are. We have never had an issue, whether we need a little more time to pay the premium, or just have general questions, they are happy to help.

They are always very friendly and try to look out for me and my family's best interest.

I like their availability and accessibility, as state above. It also gives me peace of mind that our agent is local and visible in our community. I feel protected and rarely worry about the typical "what ifs".

I cannot think of much I dislike, except occasionally we will receive emails that are conflicting when we see something from the corporate structure and the local office - that can be annoying. I suppose it is also a little odd the flexibility our agent seems to have in the actual premium amount we pay. Kind of shows what his commission is above what corporate requires him to charge.

We are very happy with our coverage and policy. Their app seems easy to use, the price is reasonable and there is a physical branch not too far from our house.

They are a very good company. Have been with them for 20+ years since getting our first renter's policy on an apartment.

Nothing really. No complaints so far, the company is trustworthy and I really like it.

Nothing really, but I guess the rates could always be less.

Increased rates even with noncollision claims. I know that it isn't just state farm though, seems to be the norm with insurance companies

The only thing that I may dislike is my premium amount. But I honestly don't know if I could get a lower rate somewhere else so this is not a true dislike. I really like this company and feel for the most part that I am getting exceptional service.

The rate that they give me could be better and the mobile app is slow

I have no qualms with them. I give them money every month for my home and car issuance and I hope I never have to use them

The app seems to be a bunch of pictures and sells tactics. I would rather speak with my agent directly to have issues resolved. I do not want to use the contact option because when I contact them I would like an answer right away.

I am not happy with my rates because they have gone up significantly in the last few years. However, last year I shopped around for insurance coverage for my home and found that State Farm's prices are in line with other companies when comparing similar policies.


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