I like the idea that the company is a big corporation. There are issues with smaller insurance companies, I do not like being scammed, overall everything seems fine with the choice.
The insurance agent that I work with are easy to communicate with and time I need anything they are responsive.
I don't really have any dislikes about the company. I do not usually experience any issues with the insurance company, I guess the only issue is that they would call me to make some adjustments.
I like their willingness to help, their efficiency and their clear and caring communication. Their intrapersonal communication is great.
They seem to be a good company and I expect they will be there if I ever have a claim. Hope never have to use them
I like that they do exactly what they set out to do. I don't get any unsolicited phone calls or mail. Its nice and simple.
I am happy with my insurance company. They have been around a long time, I do not like it when they try to get me to purchase things like WHOLE LIFE insurance, or offer a credit card, but I like them overall an have been with them for years.
I like that they were responsive and helpful when I was purchasing the policy, and that they did all of the work on my behalf. I only had to sign the papers and everything now is automatic.
I worry that they may eventually drop us due to their standards. They have been reluctant to process claims in the past. They also didn't give enough to cover claims as well in the past.
I am able to get through on the phone lines very quickly. I get the answers that I need quickly.
They are helpful when I do get them on the phone and they are quite reasonable for a homeowner's insurance. Although I may have my qualms with overall they are definitely looking out for us.
State Farm has been around forever, and anytime I do get mad at them (usually a premium raise) I will go check other companies online- but I can never find one that gives the same coverage for a lower price.
State Farm is a large group of insurance and financial services companies throughout the United States with corporate headquarters in Bloomington, Illinois. The group's main business is State Farm Mutual Automobile Insurance Company, a mutual insurance firm that also owns the other State Farm companies
My family has been with them for 40 years. The well-known company, very easy to work with. They care about you and always are there to help.
I love that there is a local office that I can walk into and talk to an actual human, who can meet my needs as I have them, or that I can just call into the office and speak to someone and my needs are usually met as well, and as I have been a customer there for a while, they know who I am, and greet me by name.
what I dislike is their higher price for all policies even if you have multiple policies with them they are still high price company.
The premium isn't terrible, but it isn't the best either. It hasn't gone up too much in the time I have had them which is a good thing.
I have not had a lot of communication with my insurance company, other than seeing the front desk person when I drop off my check at their office. But they are always friendly and ask if I have any questions.
The premiums are the main issue and I should probably do more research to secure a better deal.
I like this company because they been in Business for several years,Their customer service is great,Their claim processing is also pretty good. One thing that I am not too happy is their prices are much higher than other insurance
My insurance company is the same one that I have had from my initial home purchase and I will not be changing insurance companies at any time in the near future.
The only thing that I could say that I don't like is maybe just slightly more covered on flooding and maybe a discount for being a longtime customer with no claims. Other than that it's hard for me to find things I don't like about them.
It did not take them long to come out and access the damages. State Farm wrote us a check and we were able to get the car fixed quickly.
I have no complaints. The premiums are acceptable, the customer service is top notch, and since I have never had to file a claim, I think that is probably helping me look at the company more positively. If I got denied for a claim, that might change things.
I like that the local office looks out for their customers, and they know what is coming and going on throughout the local environment because they live here too.
Claim department takes a long time. I had an incident with pipes a few months a ago and the claim too a month long, which cause a big problem for me.
There isn't much that I don't like. I guess the payments could always be lower, but I feel that we get a good deal so I'm not complaining.
They're a conservative company that values consistency and higher quality service and products over bottom-line price. Sooner or later, that may force them to either adapt, or lose market percentages based on their price competition.
I can't say there is anything I dislike. They provide a service that has served me well so far, and I have no complaints. It is about the right amount of interaction.
Oh I put that up top, just their overselling. I do not want to be called over and over for a product I don't want. I had to be rude finally and say I am not interested in whole life quit trying to sell it to me. (I had said no several times)
I really can't think of any reason to dislike the company or the agency. They have a good reputation, so if I ever do need to file a claim, I suspect it will be easy and fair.
Overall insurance rates in the US are outrageously overpriced. I believe they should be more reasonably priced for the value.