The company has been good thus far. We have been with them for many years and overall they have been easy to work with. We haven't had to make a claim which doesn't give me any input on that process.
What I like about the company from the day is that they always made sure that my interest was the highest priority.I appreciate that greatly and not just about money or stats.
Good pricing. They explain everything my policy includes with patience and understanding. They listen to my concerns and needs.
Overall, the company has been very responsive and professional. I know I can trust them with anything
It to me seems like a decent good honest company. The only issues we have are dealing with corporate and I suspect it's that way with any company.
They are a fast acting company that for the most part is helpful when I need them to be. They have helped mostly when I needed them to and hope that would continue.
My insurance company communicates if there are any changes and when I have concerns. They keep me up to date on my plans.
I feel that State Farm is loyal to their customers and they will always take care of their customers first. Their agents care about the people they serve.
I really don't have anything that I dislike about my insurance company. I have always had good dealings with them.
Overall, what I like about the State Farm insurance company is that the app is fairly easy to use and my representative is easy to get a hold of in an emergency. I like that the app works well and it works quickly.
I like the communication the best. In my opinion that is the first things i look at above all else. Yes the rates a bit higher but when you get outstanding response time and helpfulness and good explanation about your benefits it beats anything else.
I do not think I will switch companies, I am very satisfied with the one I have now.
I cannot think of anything major that I do not like about State Farm, other than my premium occasionally getting higher because of inflation, and that happens with everything. State Farm has been a good company to us and I am happy with them.
The company communicates with me once a year for payment of the claim and sometimes communicates by letter if the policy premium or coverages change. I like that they let me know these things and do not contact me too much for irrelevant or extraneous items.
I like the company website because it's easy to use and easy to make a payment it is also very easy to navigate through.
It's a pretty good price for what it covers and what I could get covered if I have any sort of problems with the house, it just goes up if I do make a claim though, from what I'm told.
I really like the friendly staff and I also like that the office is located pretty close to my house. I like their prices for what is covered and don't see changing insurance anytime soon.
I can't think of anything to write. The only gripe I ever had was once I went to the office and my agent wasn't there. My fault for not calling first.
The company is great because they are able to package a lot of different policies altogether. I like that it's an "all stop shop" for my insurance needs. The customer services are unmatched as well.
I have been with them for years. They have always been friendly and easy to work with. I would never consider changing.
The company is a larger company and while it tries to be personable with its customers it can come off as being distant/cold. The policy is ok in my opinion and I would be willing to change if a lower offer was available.
Nothing has made me dislike this company to tell you the truth. Best offer I think I ever invested in.
As always, premiums and deductibles can be less, but there's nothing I can do about that. Their app crashes sometimes. And I don't like their commercials.
There is honestly nothing that I dislike about my insurance company. Unless you factor in that I have to give them money every month to have a policy with them.
The premium has risen every year and is much higher than it was when I first signed up. So I feel like it was bait and eventually switch. I found this behavior similar to other companies, like Allstate.
their office is very close to me. I am comfortable with whom I deal with in their
office. have used them for a very long time.
I have a specific insurance agent. Rather than my calling into his office when I have questions, I have to call customer service. It would be better if I could go my agent or someone in his office for all of my questions.