I really appreciate this company that we have overall. I feel like I have a complete sense of security with this company as I can live my life without a weight of worry on my shoulders wondering if my livelihood would be threatened because of a certain incident occurring
I appreciate many things about the company. I enjoy the reliability, the convenience, and the localness of the workers and offices. I like many things about my insurance company.
This company is good to me. I have had no issues and I like the customer service they have provided.
When I had a claim, they took care of it pretty quick and were happy to help with any issues that arose. They handled my claim professionally.
The company offers insurance for the house which is needed. Other than that there is no aspect of the company that they are good at.
I know there is a better insurance but I just do not have the time to go through the process of changing policies
There is nothing really that I would dislike. The only thing that I can mention is a long wait when you call their claim department.
They always process the claims fast and do not give you any troubles. You can tell that they work for you. Great service for your money.
They are always available when I need them. When the office is closed I can call their 24-hour line and have questions answered. They are very good at email communication as well which is valuable to me because I work a full-time job.
There can sometimes be a lot of disconnect between the insurance agent and state farm as a whole. Prices also go up with some premiums without warning, it would be nice to get a reasoning for this increase. The increase is usually only a few dollars so it's never really enough to merit its own complaint. But I am satisfied overall.
Our current insurance with State Farm has never given us any issues or surprises. They are super friendly and knowledgeable and seem to cover more than previous insurance places and I really love how much they seem to care about providing us with great service.
I am very happy to have chosen them and will continue to do so as long as I own my home. I pay a fair price and they are always nice and super helpful. I see no reason to give them anything other than a perfect rating. I am very happy with my policy.
I like that the company has been in business for a long time, they have a name you can trust. I like that they are nearby, and they seem readily available if we need to make an appointment or call with a question.
I feel that the coverage meets my needs, the premium is reasonable to me so much so that I do not plan to shop around at this time. The service I have received from my agent has been good and met my needs as well.
When I changed to them, they saved me a lot of money over my previous company. I felt a rapport with my agent and his staff.
Just haven't had any issues with this company at all, however, I would like cheaper premium seems little high
Overall good service, can only talk about my enrollment since I have not had to file any claim yet, hope never, Good customer service, no hidden fees.
This is not a direct criticism but more of an unseen circumstance or anxiety regarding uncertainty, but I worry that in some cases, if we were to become involved in a certain incident, we may have a long and painful process with this insurance company before we get compensation for our damages.
The only things I dislike about the insurance company is the many paper correspondences I get. It is not only environmentally negative but the few vital pieces of mail they send get lost in the mix.
There is nothing I dislike. The only concern I have is that I live in a rural area and it is a pain to get to the office when I want to go there.
While I believe their premium is a little high, that's the only complaint that I have as their coverage is top notch and is tough to beat.
Again, I wish the mobile app regulated with real-time updates to account and that I could speak with someone 24/7 via a chat feature online.
There is nothing I dislike about the company I have been with them for over 20 years, I have gone to other companies for a short time and always go back to them
There is not enough information to say there is something that I dislike, I would say prices, they are extremely high for the coverage provided, but based in the zip code I think is normal because of hurricanes, etc, etc
I do not like the political stances that have been taken by State Farm because no company should do so