Top Kentucky Home Insurance Providers Ranked By Homeowners

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Top Kentucky Home Insurance Company Reviews & Ratings

Company Market Share (%) Average Rating No of Reviews
State Farm 24.78
Allstate 6.83
Erie Insurance -
Kentucky Farm Bureau -
Geico -
Progressive -
Liberty Mutual 10.61
Farmer's Insurance -
Travelers 2.73
Nationwide 2.53
MetLife -
Grange Insurance -
Alfa Insurance -
pharmacist mutual -
adt -
Farmers Insurance -
USAA 4.62
Amica -
Westfield Insurance -
National General -
Amica Mutual Insurance -
Safeco Insurance -
Farm Bureau -

Latest Homeowners Insurance Reviews

Westfield Insurance Home Insurance Reviews

After being insured with this company for almost 20 years, I can honestly say that there is nothing that I dislike with having them. They cover my auto and my home. I would recommend my dearest family members to go to them.

National General Home Insurance Reviews

I don't really dislike anything about them. I have only had my policy for 2 months and haven't had to make claims or file anything.

Travelers Home Insurance Reviews

The website is fairly easy to navigate. It has good contact numbers which are easily accessible. The site is also clean AND STRERAMLINED which I appreciate

Nothing to be bad to tell about the company

They are friendly on the phone, they have discounts for my employer. I have them for car insurance as well, and they have handled my car insurance claims very well also

I enjoyed working with their rep. They made everything go so smoothly, especially considering how difficult of a situation it was.

Grange Insurance Home Insurance Reviews

The level of communication really could be better if the call center was in the US instead of India

What can I say they did the best they could considering my credit score so I really shouldn't complain much when I look at my premium or anything like that

Geico Home Insurance Reviews

A very good company in general. Lots of upside and customer oriented strategies.

I enjoy that it's a no frills website and I can find exactly what I'm looking for. Everything is well laid out and I don't have to search for the things I Need. It's all right in front of me.

The company really was there for me when I went through hurricane Irma last year.

I like the customer service and the friendly manner of everyone that I have talked with about any problems I may have had.

I dislike how long it can take to get a hold of agents to take care of an insurance issue. Would love this to be resolved.

It is has been around and had a great reputation for a very long time. No major issues throughout its lifetime and I have not personally spoken to anyone who was not happy with them or their services.

Premium is a bit high and the company needs to keep its customers loyal and happy.

Erie Insurance Home Insurance Reviews

Overall, they are very helpful and easy to get a hold of. I am glad we chose this insurance company because we receive a discount for bundling our home and auto together.

I am happy with the service offered by the company. I have never had a claim on the house so I don't know how well those claims are handled.

Erie I surface has an excellent reputation. They believe in helping the client as much as possible. They want the client to be out of harm’s way all the time.

I like its reliability of insurance since it provides a very good attention to the client

I like the price they give me and I haven't had a claim so I don't have issues with that

They are friendly and firm. They care about how you are before matters are by focusing on the customers and their needs first. They are quick and consistent with their claims and you can't beat their prices. Hands down the best insurance company around.

Of course, I would have to say that I wish insurance was cheaper. It is hard knowing that you are paying for a "what if." It would be nice if it wouldn't be so expensive.

I am happy with the company. They have paid auto claims quickly and fairly. I don't know about the house claims because I have never had a house claim.

I really don't have any complaints about the company. They seem more trustworthy then some of the other popular homeowners companies. They don't raise our premiums if we have a claim.

Alfa Insurance Home Insurance Reviews

I like the personal touch and the local feel of the office. I like that we always talk to a person and not to an automated service. They respond quickly and appropriately.

sometimes it is usually late, that for me is time lost and I do not like to wait. I wish everything was a little faster

pharmacist mutual Home Insurance Reviews

This is a great company to do business with, but you have to be pharmacists or related to one to get the benefits.

There is nothing that I dislike about this company so far. I have only been insured with them for a little over a year though.

Amica Mutual Insurance Home Insurance Reviews

AMICA is very consumer service focused, and continue to foster a good relationship with me. I will most likely stick with them for years to come and likely add more coverage.

adt Home Insurance Reviews

I like our insurance company because they treat everyone like family. They are so friendly and helpful and always try their very best to help you. A lot of these companies don't even remember your name but our insurance company always greets us by name and with a smile.

It's great so it's hard to think of anything I dislike about the company. I guess if there is anything lower rates would be nice. It is a bit expensive.

Farmers Insurance Home Insurance Reviews

What I like about the company overall is their values and mission to give excellent care and customer service to every customer possible.

I have not yet had any problems with the company. Maybe they are not the best-rated company, and we will have to see whether they jack up my rates after the first year.

Kentucky Farm Bureau Home Insurance Reviews

I am very satisfied with KFB. I feel like I have found an insurance company I can stay with for many years. Rates are fair and I am treated as a valued customer. Looking for Insurance is exhausting and all insurance is expensive, no matter who is providing it. With KFB I feel secure, that is I have a claim I will be treated fairly. The corporate culture at KFB promotes excellence in the work done and how customers are treated. It shows that KFB has a great training program and top quality agents.

The things I like are the friendliness of the staff, the community office, and the customizable insurance options. They offer the ability to bundle different types of insurance.

I dislike the price of their coverage. I feel as if I am paying too much when compared to other companies that I have researched nationally.

I like the ease of payment process. I like that my agent is very helpful (his staff not so much). However, he is always ready to listen & do what he can to get the issue fixed for us in a timely manner.

The only thing I could possibly dislike about our insurance company is that their rates are a little higher than I want.

I am completely satisfied with our home insurance company. We have ky farm bureau and we love our agent. She is kind and pleasent.

The company offers good rates, has good customer service, and has a local agent.

I like that they are easy to reach, friendly, and fair. They offer discounts for home and car policies. They are fair priced compared to other insurance agencies.

There is nothing I dislike about KFB. Like, everyone, I would love to have top insurance at cheap rates and that just is not a possibility. KFB offers competitive rates and that is all I can ask. I would like to see more discounts offered as the length of being a customer is achieved and greater discounts for no claims.

Safeco Insurance Home Insurance Reviews

I like that they eventually paid what we felt they should have. Even if they were not really responsive. The company reps were pleasant enough people

Farmer's Insurance Home Insurance Reviews

I like that we can bundle with auto insurance and that we get a discount. I like that I have access to my policy online and can review.

The company has been nothing but good to me. I have no bad incident to speak of.

I really like the company website because it's easy to use. Being a first time user you can even navigate their way through with no problems. Awesome they have an app which is very nice to use.

Customer service needs improvement, slow pace of work with customer service response rate is not that good in dealing with customers need to upgrade this customer service department

It is hard to get a local agent. I almost always talk to a national agent, and often that person changes from month to month. I never really have a single agent who I can contact.

Liberty Mutual Home Insurance Reviews

Customer service is decent. I have home insurance at a decent price, and coverage is acceptable. You are able to bundle to save even more money on your premium.

A steady increase in premiums year-over-year despite no claims and timely payments. No explanation is given as to why premiums go up. It's as if there is no discount for loyalty.

I have only been to the website once or twice and seemed easy to use. I was able to find what I wanted quickly and no need to take time looking on different pages.

i like that the prices are fair. the customer service reps are trained well and have a lot of patience. i like that they are always available

I do not dislike anything about the company. I would recommend them to anyone. They have not done anything negative to impact my opinion.

Our relationship is totally one-sided. I pay the premium, never file claims, and never hear from them.

Nationwide Home Insurance Reviews

Nationwide has a very good online support system that links auto, home, life, and various other insurance needs all together making it easier to pay off all insurance bills.

It is a great company overall. They presented me with multiple options and were very experienced and nice. Also, they save me a lot of money.

I dislike that there has been miscommunication between my actual agency and the higher agency that they deal with. One time we showed a lapse in coverage because of an error in the computer system. Obviously, this was very unsettling, but it did get sorted out quite quickly.

USAA Home Insurance Reviews

I have always been treated like a valued customer and never had any issues that were not resolved in a timely manner. They are veterans and active duty military friendly with ability to be flexible with many situations civilians are unaware of or able to handle

I don't like the fact that USAA does not have a physical office and I am not able to walk in and do business. Sometimes I want the option to do business in person

Allstate Home Insurance Reviews

Like I said. They are very friendly and know what they are doing. They get things done pretty quick.

I don't have much to go on as I’ve only been with Allstate for a few months. It was relatively easy to set the policy up.

I like that they are they there when I need them and always ready to help. This is important.

I've never had any bad interactions. That would be bad for business if I had. Everyone I talked to was very professional and willing to help me get everything done in a timely fashion.

I like it because it is very open and offers good quality benefits and it is not very expensive.

The company is easy to contact and deal with. They don't spend too much time boring me with unnecessary sales pitches.

I like how responsive and reasonably priced my agent is. They're accessible and willing to help us with our policy needs.

I haven't had a need to communicate with them. It would be nice to get some sort of interaction though.

It frustrates me that rates keep going up even though I'm a good, loyal customer. But I don't feel like this would be any better at any other insurance company I could get. It's just how the industry is.

I like that you can make payments on the company's website and mobile app. It makes it easier to keep track of bills.


Overall I love the customer service the most. It makes a difficult, and rather un-enjoyable experience easy and effortless. I always feel that I am important to them as a customer and I feel that I never have to worry.

The company responded quickly to the damage we received from Hurricane Irene in 2011, proving the policy worth the investment.

I dislike being placed on hold by the operators. I also dislike having to fill out the redundant paperwork, even though it is all part of the process.

Like I said, the premium was the lowest we could find 2 years ago when we bought the home. We are going to shop again real soon.

There is really nothing bad about them. They know what they are doing and I would recommend them to anyone.

The premiums just keep going up. I know this would be the way with any company.

The company is kind of big and the telephone helpline isn't very clear. You can get better service at your local office.

One thing I dislike about Allstate home insurance is how the billing is calculated and the amount of surveys in my email inbox.

Amica Home Insurance Reviews

I have not needed to compare them to other companies, and so they seem fine to me. But it may be time to do a little better research.

I think I would prefer an insurance company with more local offices in this part of the country, and who has a better understanding of local building materials.

MetLife Home Insurance Reviews

So far there service has been good, but there have been a couple of times where their hold time was pretty long. I don't like waiting to speak to someone.

Overall the interaction and communication work well. They send occasional emails, but they do not overburden me. they also happy that I don't really get any paper mail from them.

up to date there no problem with the home insurance company which we deal with also expecting these customer services from them some more customer friendly in forth coming years too.

Progressive Home Insurance Reviews

It's super easy to work with. I have never had an issue that just hung around for a long time, always resolved within a week. And my bills keep going down as I stay with them

A mobile app can help you with its agile and highly effective manners to remain in touch with your customers

I like everything about the company from the policy to the interfaces on apps and online website. I like the customer service and the perks and services offered. I like the customizable abilities and the friendly atmosphere

I dislike the customer service and the policy of when a payment is late, they don't charge a late fee, they instead cancel and you have to beg them to restate the policy.

I am overly pleased with the customer service. They are informative and helpful in every way. They never give me the runaround and never make me wait.

I am very impressed with the company as a whole. From their customer service to their cost of premiums, they have kept us very happy over the past two years.

there isn't much I dont like about them. if i had to say something I would say at times the customer service people on the other end can at times be very short or rude to you.more so when you ask them to repeat something because you either couldnt hear them or they had a really strong accent.

Farm Bureau Home Insurance Reviews

I would give it a rating of 1, which according to your scale means completely satisfied. I love that the agents who work there are very considerate and supportive and attentive to my needs when things go wrong and I need help with my home or supporting buildings on the property that I own.

State Farm Home Insurance Reviews

My company has a good reputation and has fair rates in terms of coverage for a home in my area. I have never had issues making a payment

I like that they are very professional and kind when I speak to them on the phone. They always take care of my concerns in a timely manner and took care of my claim quickly when I had an accident 10 years ago.

That they are friendly and good customer service and competitive prices.

I like the fact that it has been a hassle free relationship and my costs have not gone up very much. I like being able to not have to worry about finding new coverage or switching coverage.

I like that it is locally owned and backed by a reputable company. I like that I can drive down and talk to a person's face to face and not someone on the phone.

I like it that it is a large insurance company and that they offer a stability in their offers and prices.

Overall I have very few complaints, as State Farm's prices are decent and I haven't had any bad experiences with the company yet.

I have never had a negative experience with this company, there is nothing that I dislike about it.

After shopping around several times over the past few years, this company has repeatedly shown to be the lowest insurance rates in my area. The coverage is also suitable to my needs.

Overall we have had an okay experience with State Farm. No company is perfect and I've heard from friends with other insurance companies who have had worse experiences. I do like that our insurance agent is very knowledgeable and that he's very quick to get the answers we need, even if it's not what we want to hear.

The only thing that I do not like about my coverage is the pricing seems higher than a lot of other insurance companies but quality of coverage is more important.

I like the comprehensive coverage that is offered through the car and home owners insurance plans and the different options that are available.

State Farm offers competitive rates in this area. Claims are processed quickly. They call about once a year to see, if changes happened and if updates to insurance coverage are needed. The office staff is friendly.

I've never had to use my insurance. But I still think it's good insurance, Because i have info about it.

Overall I have had a pleasant experience with them. They know who I am when I call.

The app has been very easy to use in the times I have needed it. it is easy to pay my bill and look at my coverage. I can also get my insurance cards on there which is nice.

State Farm's website is convenient to use, as is their mobile app. I have used both a few times and they are easy to navigate and use.

I've always had a pleasant experience with State Farm representatives. They listen to the issue and are cooperative and helpful, and are not outsourced labor.

I like the company's interaction because when I bought the house they sent the papers I needed for the bank to approve the loan

I don't like how long they take to call me back if they ever even do.

As of today, I have not found any complaints with my insurance company, State Farm. Hopefully, they continue to maintain my expectations for an insurance company.

I like that they pay out reasonable compensation for letginate claims and do so in an expedited way. I also appreciate the friendly atmosphere the people in the official conduct themselves in.

Overall I have had State Farm for 35 years and everyone that I have dealt with were very courteous and were able to answer all my questions and overall very good.

I enjoy working with a company that has a positive reputation and is well known. I like having the convenience of an agent close to me where I can meet someone in person if I need anything. I like that I can take care of all my insurance needs with one company.

I like the local branch of the company because they are consistent and personable. They are also thorough in their approach.

They were convenient. They were able to insure everything we needed all in a bundle package.

That's a hard one since there is nothing really that I dislike about them. If I absolutely HAD to say anything negative about them, I'd say that I would like my premium to be a little lower.

There's not much that I don't like about them. The deductible could be a little better.

I guess I dislike some of the things that I have read about where they have delayed payments to people in big disasters that need the money to rebuild their homes. I don't like hearing about the company engaging in tactics I consider to be unethical.

There isn't anything I don't like about it. I do wish they would set up some type of online presence so I could pay online through.

Getting in touch with a phone rep can be a long process and when I have called before the rep was not very friendly. I like it for the most part, as I rarely call.

I think it's to high !! and for people that don't have the money hast to do without it !! and every body needs coverage !!

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