They are reasonably priced, great customer service.
State Farm is transparent about all the costs of home insurance. They are willing to work with me and they make my life simplified by having a convenient web portal and by clearly keeping me updated on my insurance coverage via email.
It is a solid company that is straightforward and honest but knows their value and is not afraid to charge their customers for that value.
Overall highly satisfied. Always there when needed, provide great products that we use, reasonably priced, and always there when we need them.
I like that I can speak with my agent directly. I like that I trust the company to pay if I have an issue. I like having 24/7 service.
I love the ease of signing up for my policy and how easy it is to ask questions and receive answers.
I like that they are loyal to their customers. Even if you were not the cause of an accident they will help as a go-between with you and the other company. They don't allow other companies to take advantage of their customers.
I like my agent more than the company. My agent has been really good and helpful. He has always taken my call or called me back in a very short time frame.
They seem to be getting greedy and raising rates just to raise it. There is no rhyme or reason why my rates raise so much from year to year. I've only made one claim in 10 years, I pay on time, and I'm in a low-risk area. I just don't get it.
I really do not know how the customer service would be. Whenever I have an issue I talk to my agent. I have never had to make a claim so I'm unsure how customer service would be to work with.
the company seems to be okay as in they did what they are supposed to do as in fix my house when something goes wrong.
I like that when I am speaking with a representative, I feel like my questions and issues are important to the company. I don't feel like just a number. This is why I choose to keep my business here.
I think the insurance company is pretty good overall. I think they decent service and I have had good meetings with them in the past.
There is not anything that I can think of at the moment that we dislike about State Farm. One of the best locally run companies we have come by.
I appreciate that State Farm is reliable and relatively inexpensive for my family. I feel safe with State Farm knowing they can be trusted and my home, car, and family are protected and insured under them.
I'm happy with the service but not so happy with the cost. But, I guess you get what you pay for.
The way they dealt with my claim seemed very unprofessional, and they could have avoided talking to me entirely if they just communicated with the mortgage lender in the first place.
My insurance company is a top-notch organization. This organization has helped me with auto insurance and home/renters insurance for nearly 15 years and have always been there to assist me when making changes to coverage, adding new coverage, or even stopping coverage. This allowed me to have a quick turnaround when dealing with the removal of vehicles and moving.
We know who they are by name and they are always good at pointing out details that we did not know. We have bundled up many services with them. This is a huge saving.
I like that I can get a discount for having multiple policies and that the office is close to my work so I can stop by whenever.
State Farm is a friendly and prompt company. They value the customer and treat them like they are always right. This is the old time feel that I really love in a modern age. It makes me feel like a man again.
The only thing that I dislike is the high price of premiums. I think this will hold true with any home insurance company, or at least the ones I've looked at, so it's not a major complaint. The amount of coverage I get and the ease of use is well worth the price in my mind.
The price is high and sometimes it feels like you are just paying the company to get more money. I think that eventually, I will look for cheaper premiums.
There isn't anything that I dislike honestly
I don't even know why we have home owners insurance. it just penalizes us and drains our bank account .
The only thing I dislike is there website and the lack of features they have. If I want to update any info or look up policy information, I have to call.
The one thing that I dislike about the company is they have weird office hours
I really don't dislike the company. They have always been helpful and taken care of me. If I ever need help they are always there to help.