Top Illinois Home Insurance Providers Ranked By Homeowners
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Top Illinois Home Insurance Company Reviews & Ratings
|Company||Market Share (%)||Average Rating||No of Reviews|
|American Family Insurance||-||2|
|Amica Mutual Insurance||-||1|
Latest Homeowners Insurance Reviews
We did an exhaustive search to find this policy and I am really happy with the coverage and cost we are paying. I felt like state farm was ripping me off.
I really did not talk with them during the search so I do not know them like I knew state farm. But I am not looking for friends...
I like that I get to work with one person from start to finish. I like that almost everything is covered for a reasonable price and I like the communication they have with me.
I have not needed them but they send bills and receive checks and answer phone calls on time which is all I want.
The only negative is that I cannot make a change on my home insurance with the APP. I have to call my agent or the company
There app on the phone does not allow any changes to be made by me. I have call in any changes
I like that there rates are very cheap. Im getting excellent coverage at a very affordable rate
There is nothing I dislike about it except maybe that the premiums have risen over the past couple of years more than I would have liked.
The mobile app will not let me make any changes to my policy. I can understand why but I cant make any changes
What I like is that they will take people of all credit ranges and give them a pretty fair rate and they have a pretty good website if I need to reprint any documents
Very good. Best service I’ve had so far. They are very helpful and they will try their best to please you and any issues you may have
Nothing really. They are nice but sometimes takes a while to pick up when wanting a fast experience.
I like the company very much it is very convenient and useful to me
I like that this company is always there when I need them and I don't have to have different companies for different things.
I like that is very easy to log on to the website and look at all your information. I am glad to see what options are available for me.
my only dissatisfaction about this insurance is i see only few type of claims available and i am not sure if it covers other type of claims (like missing of goods in office like cellphone at workplace) and customer service is some what weak i hope less resource to manage it.
Yes i like the company ,as it is very much friendly in giving a option for me to pay the anuual package in installments and also giving me a online portal where i get log the claim online at anytime
The price we pay is the best part, as it is the cheapest available. Other than that, we've never needed to file a claim, and I cannot speak for that process.
I dislike that they could be a little cheaper but from the service they provide, I feel that they are worth it.
other than ripping me off for claims, they have been stable for homeowners insurance here for 18 years. They are steady and you know what to expect when dealing with them.
I dislike the way they treat you and sort of make up things to lock you into their company and make sure you cannot get a lower rate elsewhere by falsely making claims against you.
The most important thing is that they are quick, no waiting and that they pay out. They don't give you any hassles or try to chew you down on amounts. They are professional and reliable.
I like that we have a local office with helpful people who take a personal interest in my needs. They are always friendly and helpful.
The insurance agent I usually speak with is very friendly and helpful. She goes above and beyond what she needs to do to help me. The other people at my agency are also friendly and helpful.
I like the ease of using the mobile website. It is very easy to navigate around and the convenience of the site is very good. Can easily find what you are looking for.
So far communication is very good and they seem to be very interactive and hopefully the same will be when I will file a claim
I could not clearly define what I do not like, because they have had an excellent commitment and attention with me ... only as a comment I would like other forms of payment to apply
Overall Amica is very very good. They are communicative and friendly. They give the impression that they genuinely care about the customer. They respond to queries quickly and concisely, rarely have i ever needed to follow up with them.
I suppose that even if I am not super enthusiastic I don't necessarily dislike anything but the junk mail. To be honest home insurance isn't something I think about very often so I guess I should!
The only thing that I dislike is their local claims adjuster. He just isn't a like-able person. Having said that, his being un-likeable is his problem and not mine and when I have to deal with him, I just deal with him and move on. It is just a part of life having to deal with people like this and it isn't a significant enough problem to even worry about. The only other complaint that I would have about Cincinnati is that after an auto accident in January - an accident that was my fault - they raised our auto rates. Since this was the first and only auto claim that we've had - ever - it irritated me a little that even after having only this one claim after all these years, they raised our rates.
I like that they were able to give me the coverage I was needing at a price that beat everyone else. I want to have what I need, but at the lowest price, so this makes me happy.
I haven't really had to use the customer service feature for this company. If I have any questions I just go to my insurance agent to get the answers.
Like most people, I'm grateful to have insurance and hope I never need it. I'm grateful for the coverage, premiums charged don't seem too outrageous.
Overall I think it's a great company if you pay your bill on time you won't hear from them. Can't really complain about that service.
Great cost and coverage for my forever home. So far, so good as they have been fantastic anytime a natural disaster is nearby and answer every question I have of them.
What I like the least, is the customer service and the wait and how difficult it is to get an answer to any question.
I only really spoke with one person about the insurance coverage and was pleased with her knowledge of the products the company had to offer. She was able to easily and fairly quickly give me all the information I needed.
Nothing so far. They haven't done anything negative towards me over the two years we've had them. They leave us alone when we want to be left alone.
Overall, I do not like the increasing costs for the same level of coverage, even without having filed our first claim. Also, we have added security systems and other safety features that provide a discount, but in the next renewal, our premium still increases.
My insurance company cares about me as a person as well as the agent. I am very pleased and do not want to ever leave them.
it is a great company, it really does care about the customers at the end of the day. It is quite bit pricey on the wallet But you absolutely do get what u pay for and it is so worth the customer service and overall service you receive
I like that I have my own agent who I truly believe has my best interest at heart. I do like the web interface as it makes life easier and it is super easy to use.
I cannot say that I dislike anything at all about this company even with it being pricey a bit it is a great happy company, I love it!
Just like everything I wish I could have the same Quality of Service with the less financial cost to me. I do wish that I would be contacted more about when I could reduce my insurance level on older cars and such.
I have not investigated other insurance company premiums for comparable coverage recently. When I did several years ago, rates were comparable, and those that were less did not justify the difficulty associated with moving all coverage to a new policy/company.
i dont dislike the company they offer me insurance , and i accpet the payment .
They are very easy to work with and contact when needed, I never felt like I wasn't being helped when I needed it
Sometimes when trying to get in contact with them, it took a few tries to actually get through. I was always able to get through, but not always immediately.
I haven't had to use anything so I can't comment on this really
I think that it was easy to sign up online without needing to go through so many hoops just to get insurance.
I have no complaints, and I haven't had any problems so far
I do not think the website is easy to use. It is pretty outdated and not intuitive
To date, I have not had any issues with my current insurance company and overall they have been extremely helpful and informative.
popularity in being the best of the companies at the moment, extremely fast attention, instant answers
We had a significant payout on our claim. It was handled quickly and they were always there to answer any question. It was done right
Overall I like everything about the company. They are professional and eager to help me and answer all my questions. The premiums are ok.
Not much, got the opportunity to close on house 2 weeks early and hadn't got insurance yet, they were the first to respond with a half-decent price.
The company's website is useless, it can only be used to pay bills, purchase more insurance or upgrade existing insurance. Nothing can be canceled or reduced, and there is no listed contact info for questions and cancellations.
They are very unprofessional and do not care about you or your home. They refuse to pay out on anything. They advertise that the deductibles are very low, which they are, BUT the deductible doesn't even matter when your claim is just denied before you get to that point. I don't feel that they effectively serve their purpose and want to change providers.
No way to contact anyone. Policy auto-renews with no way on the website to stop it, no email address, no phone number, just auto-renews. Next year IÃ¢â‚¬â„¢ll just stop payment via my bank.
They handle my claims effectively and timely.
The insurance company clarifies policy by sending semi-annual reports by mail. In the reports, I can identify my coverage, benefits, credits, and deductibles at a glance.
I like their communication process and also customer care region they give respect to the customer.so like their communication process.
I don't know that I know what the premiums are from other companies so much so to comment on comparisons with them. I would hope IÃ¢â‚¬â„¢m getting a fair market price.
We got a cheaper rate when we switched from Progressive to Allstate. However, it seems that my premium goes up every year, despite the fact that our home is getting older and we've never had a claim. When I call to ask why this is, I'm always told: "Everyone's rates are going up, it's across the industry, costs are higher overall, etc, etc." It's annoying because it almost seems like they trick you into changing insurance companies with a low rate at first, but soon you're right back to what your old company was charging.
I wasn't the biggest Allstate fan, but after the recent claims process, I am very happy with how I was treated and the quick turnaround. The customer service was very helpful and always answered my questions.
Allstate offers few bells and whistles with its auto policies, something that may help keep rates down. Customers can buy the typical types of coverage, as well as custom equipment coverage, which pays if custom parts, such as a stereo or wheel rims, are damaged or stolen.
In general, I like all the characteristics of my insurance company for being so careful and responsible. They are effective and fast to solve the needs of their clients. They are very educated and follow all the necessary guidelines are the most professional in the field
I have not had much interaction with the insurance company. In a way, I can really appreciate not being contacted needlessly by them. I think they will be there when I need them.
I do not dislike much of this company and if anything I dislike it is the amount I have to pay every month to keep this insurance.
The website allows for easy access to find information for our home and autos. It all allows me to file claims. It is something that I don't use very often
I would rate my current home oweners insureance company prolly at a 2. They are locally based and have always been there when i had a question arise or any other situation of any kind. I have been with them for some time now and cannot see me going thru anyone else.
I recently switched to All-State when my other insurance company increased my premium for no reason. All-State will actually lower my rate after so many years of no claims.
I like how the company tries to work with the customer when an issue arises. I like that they will continue work on the problem until it is resolved.
Poor communication, poor service, poor website. Annoying staff!
There really isn't anything I dislike about it. But I have never had to place a claim. That is probably why I have had no problems. Sorry to say. It is very large and you can get lost if you don't watch it.
my point was the added expense of insurance premiums. However, if your home or rental is destroyed or badly damaged by a fire, natural disaster or other occurrence, you will have no way of recouping your loss if you neglected to purchase insurance.
The only thing I dislike is the long call wait times they are sometimes in excess of 10 minutes but that's just a small complaint really.
I do not have anything I dislike about my insurer. I would prefer to stay with this insurance company in the future unless a significant savings were offered by a competitor.
So far I have no complaints, at the same time I can't honestly say what I like about them since I haven't interacted with them
My only reason for switching to MetLife is because the rates were the lowest I could find. Other than that I feel that all insurance companies are the same. MetLife Corporation for the years of loyalty and protection for our family. We have been clients of MetLife Corporation for more than a decade. Through tough times and good, MetLife has been by our side
they really seem to care about their customers. they have always been polite and thoughtful during my interactions with them.
I think my premium is decent but I have not done any comparing in recent times. I should look into other companies to do some comparison.
they have a lot of customers, so sometimes I feel like I may be being a bother to them if I come to them with a question.
So far I have known and my analysis I have found this one is most convenient insurance company for my need.
Customer service handles customers very smoothly and provides great help, if we have any doubts they cleared briefly.
I like the app and website very much. It is very user friendly and also adaptable. I can find the information that is related to my policy.
Communication is kept to a minimum which is good. We will get notices of premiums due or any changes made.
While one policy might be cheaper elsewhere, the total package premium is much cheaper with AAA
I have no complaints and the premium is the cheapest I have ever paid
They seem responsive for their size, and it's certainly a full-service company, with so much more than insurance to offer: travel plans, auto and personal insurance, discounts at companies for various stuff, education, passport photos.
The local agent that lives within the community. Insurance has the backing of a reputable company (AAA). The insurance is not from a no-name company that will leave me out to dry. I get straight answers whenever needed.
It is a reputable company that my family has been using for years.
Compared to other companies they are quite the big winner and they win the coverage of me and my family and they know what I need and what I want.
I wish it was a little cheaper because I feel I am throwing away money, but it's been pretty good since I have had it, especially with bundling.
I like that I get a discount when having my home and car insured through them and that the payments are paid through my escrow account.
I think the company really devotes its time to the consumer of their services. They have been more than willing to assist me with coverages and making sure that I have both the best price and the best coverage and these two intersect.
I LIKE THE FACT THAT I GET A STATEMENT IN THE MAIL BEFORE THE BILL ACTUALLY COMES IN THE MAIL.
So far so good. I bundled with my auto insurance for a discount. Havn't had to make any claims yet so I dont know how they are about that.
I like the fact that they are backed by Progressive, a huge insurance company. It gives me confidence that if I did need to file a claim it would be taken care of rather than leaving me with a big mess to deal with.
My only complaint is not having a physical office closest to me that I can walk into and talk to someone. Sometimes it's easier for someone to explain it to me in person so that I know I get it.
It meets my needs as far as auto insurance but I am considering finding another home insurance provider. I like the convenience of online features and being able to be in control of my account.
I am not really sure what the comparison is to other insurance companies at this point since my wife had the coverage for a previous home.
I haven't found anything that I dislike about the company. That may change within the next few years, but at this point, they have everything that I've needed as far as insurance and service goes.
I don't like the fact that insurance costs keep rising every year. I have made payments, and never a claim. The rise in my premiums is due for me to cover others and the companies expenses.
There is nothing that I dislike about the company. Maybe there is the point that the company is smaller so it doesn't have any advantages compared to larger companies. The price point makes up for all of it.
I don't really have any complaints other than they are behind the times with their website development and app development.
I like the personal touch that is offered by State Farm. They make me feel like their customers really matter. I feel like I am not just a number to them, but an actual human with real needs. I feel like I am getting the service that I pay for.
They are extremely easy to work with, pay claims fast and are very reasonable rate wise.
Overall, it works for me. Insurance is never a happy subject, as it is a needed expense, but one that one hopes to never have a need for. In my case the limited amount I have needed them they handled everything well, they communicate at a level that I appreciate, and everything has gone smoothly for 18 years.
Overall, State Farm has been good to me and to this day I have no issues with the company or my agent in general.
I like that my local agent is backed by a large, well-established company. I feel if I ever did need to file a claim, I would be treated fairly and would receive prompt attention.
I like that they have really low rates and provided my family with great coverage and added an additional umbrella policy.
I think my agent would look after my best interest and if there could be a lower premium he would find it for me. I have been doing business with this person for awhile. Sometimes I am tempted to look on other sites that compare rates but this person has dealt with my family for years.
State Farm is a very easy insurance company to work with. My local agent is always more than willing to answer any question I may have regarding my policies. He takes time to make sure I understand my coverage and makes recommendations for new products that I can actually use.
It's a home insurance company, there's not a lot to say but I like the policy, the people and that I can roll my auto insurance into it as well. Everyone has been extremely helpful there.
They seem to communicate only when need be which I appreciate. I don't receive any junk mail from them which is a good thing as I already get way too much that I throw away from other companies.
Occasionally the site won't load, but usually, I don't have a problem and am able to get in contact with a live person quickly.
I think the company is a good company as far as I can tell. The policies for my homeowners and auto together does save me money. I believe my agent would assist me if I ever had difficulty with them.
The times I've had to deal with customer service have been quick and professional. There was no hold time and the call center wasn't located in a foreign country where the reps use English as a second language.
I don't like how they are unable to do some of what they used to.they once could do anything insurance wise yu ou needed. Now to file any claim. You have to call a system.
I like how easy they are to talk to and I like how everything in the business is transparent and there is nothing that can get in the way of you.
They seem like they have a good reputation. I have had various insurance policies with the same company over the years, including auto. I'd expect them to pay out if the need ever arose.
Their speediness, help you in every way they can, you always get an answer to your question when you call.
I like Using Statefarm as my home insurance provider because overall they offer a very good coverage with quality customer service.
They are quick, they answer any question I have and they always get right back with me. They even have tried to get my rates lower a few times a year and are just a kind of place I want my business to be.
I dislike the fact that the company used to give rebate checks to individuals that had an auto policy and we claim free for either six months or a year. The discount that is applied to the policy does not seem as generous as the discount that was given via return check.
I dislike that the company seems to sell my information to other agents within their own firm. I also dislike that the premiums are so much higher when I have never filed in claim in 20 years.
The one thing I dislike is that my policy has gone up each year. I would like to find out why It keeps going up in price. Also, I would like more discounts.
I do not like the tiny office that my agent works in. It's a shoebox that needs windows. I don't like that may rate could be better.
Have no problems; therefore, nothing to dislike
Years later, their rates have increased too much and the people I dealt with aren't there anymore. The new people are okay, but I don't feel that they are looking out for my interests the way the original ones did.
There is nothing of note that I dislike about the company. Sure other companies might say they can save me money- they can't, I've checked. They can't provide better service, and they all seem to have a need to have obnoxious sales reps bother me, so State Farm is okay.
I think the only big issue would be it is a large insurance company so there is potential to get lost in the cracks.
The constant increase in premiums. I don't get it. I have filed no claims and my house is worth less than when I bought it so it is very unsatisfying.