Top Florida Home Insurance Providers Ranked By Homeowners
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Top Florida Home Insurance Company Reviews & Ratings
|Company||Market Share (%)||Average Rating||No of Reviews|
|Security First Home Insurance||-||13|
|Assurant Specialty Property||-||11|
|Citizens Property Insurance||-||10|
|Florida Farm Bureau Insurance||-||8|
|Florida 1st Insurance||-||6|
|People's Trust Insurance||-||4|
|Tower Hill Insurance||-||3|
|American Integrity Insurance||-||3|
|Universal Property & Casualty||-||2|
|St. Johns Insurance||-||2|
|Universal Property & Casualty Insurance Company||-||1|
|Stillwater insurance Group||-||1|
|Gulfstream Property and Casualty Insurance Company||-||1|
Latest Homeowners Insurance Reviews
I would like them to have greater resources and reserves. I worry that at the time of an event they will have a hard time paying out
I like that they are accessible and generally pretty helpful. I think that they do what they need to, but that's it. It's not a great relationship but it works
I don't know a lot about home insurance, so it's hard to know how good of a job they are doing. But they did a fair job with our claim and gave us a good deal to begin the policy, so overall I am moderately satisfied.
Overall I am moderately satisfied. Safeco seems to really want my business and gave me a military discount. I don't plan on replacing them.
The companies’ premiums are reasonable. I like that I can bundle my auto. I like that they are quick to respond when filing a claim.
I like my insurance company. I feel if I need to file a claim that they will be readily available for me to do so in a comfortable manner.
I like that my insurance company is local, based in a town only about 20 minutes away. I like the coverages they offer (they also offer flood) and the price for the policy is great as well.
I think the company needs to work more on their communication skills with the homeowner. I don't like that the insurance companies website is difficult to navigate
I dislike that the company is a little more expensive, the company does not always have enough people working at one time in a call center, so calls will get backed up and you will be placed on hold for a while
What I dislike most is that they are not quite up to par as far as app/website goes. They are kind of stuck in the dark ages as far as that stuff is concerned.
Responsive. Easy communication through phone calls. The Website is usually up.
But the price is a little too high. In particular considering I am bundling with automobile policies and should receive a discount. On the contrary, the price for home insurance is actually higher than buying it alone somewhere else. The bundle discount is a total illusion.
They have an easy website to see all of your insurance information as well as open case. You can also make a clam on their website which is nice because you don't always have to immediatley talk to a person
I like the company a lot and I feel like they are the most honest and caring one out there. They have a real human aspect to them.
We have no complaints with the company so far. I have no experience with having to file a claim or the timely matter that it gets paid. I hope to not have to file a claim anytime soon.
I like the fact that they hardly bother me. I don't get junk mail from them often. If I need to reach them, I'm sure it would be painless.
Since I have not had to deal with them I can't say anything is wrong. I dislike insurance companies in general, but so far so good with this one.
I dislike insurance companies in general, but so far so good with this one. I think that companies drop you the minute you need them, which is basically a scam.
I have called and done all my business in person and the customer service is great. They will come to my home and I can come there and speak to someone without an appointment.
Overall I am satisfied with my insurance company. If I need them they are there. My agent keeps me up to date, and makes sure I have ample coverage for my life.
I have never looked up the coverages to other companies before when I bought my house I went the coverage that my real estate agent advised.
This is safer and better option than the other insurance companies. We can trust them completely as there are millions of satisfied customers all throughout.
I dislike that we have to pay so much for our premium. Also, if we had better customer service that would also help.
The website is easy to use, the mobile app makes me sign in every time it won't save my information.
I like that I can view all of my plans from the same site login and that it is easy to use.
We have only contacted them with questions. And additionally they have not contacted us, which is how I think it should be.
The website is very good with every detail what we want to see regularly is in the home page and so we can get it easily and the process for making online payment is also very smooth and securitized
When my pipes busted and they couldn't help with either. These things were not covered.
They are not good in English, most of time, I have to wait until I get the right person to have conversation with me.
I like that it is easy to navigate and you can check your account information and contact State Farm from the app. I think the app is also aesthetically pleasing
The website looks very much attractive. I also like the navigation of the website as it is very much simple and easy.
Since I have been a loyal customer I receive a lot of discounts. I don't think I would get these same discounts if I switched companies.
When we needed our roof repaired after a hail storm several years ago State Farm was easy to work with. Their process for reporting the claim, getting the work done and getting the contractor's paid for their work was efficient and simple to follow.
I like that it is easy to navigate. I have never had a problem with them using my information for anything other than their own purposes.
I am fairly satisfied with the premium coverage, although I didn't do a lot of research before going with this company. Further research might uncover better deals elsewhere.
I like this company because the people are super friendly and always make you feel welcome. always have a smile on their face.
The people whom we deal with regarding any changes, payments or policy changes have been absolutely incredible. We are always alerted in a timely manner as well.
I like everything about my insurance company so far. I feel like if I were to need them I think they would be there for me.
I like how local they are and are always there to answer any question I may have. They even help me with quotes when I was looking into a new car for cover.
I love that they are so fast to respond to any issues I have. I have been with them for almost 15 years and had issues of course along the way. They always take care of me in a prompt fashion
I have no dislikes about this company and that is why I have been with them for over 20 years.
I am genuinely happy with the overall coverage that I have. I also can't put a price on how comfortable I feel with the company and with how at ease they allow me to feel in knowing that they have my back if something in my house goes wrong.
while it is great for the most part, it is a little harder to find where to change things on your insurance, especially if it is going to save money. They almost make it so you have to call so as to speak to an agent so they can tell you to keep your item,
I like that they treat me like a real person.
The only thing I dislike about the company is the insurance prices. I do wish they were a little less. Especially with people like me who have been with the company for as long as I have been. I also wish that the information was more easily accessible on the company website.
that has a website and call center where you can perform the paperwork
I like that they are always available when you need them. The insurance company is prompt, responsible, professional, and reputable.
just say that where I am located to address their offices, is a little-withdrawn nothing more.
This company provides security and confidence inhalable, I would recommend to anyone, its services are first and anyone could say that one of the best, I like their attention when presenting new services.
This company might have a higher premium, but I get more protection. They are super friendly and helpful. If I have a question or problem they are always willing to help.
The only thing that I dislike about the company, and it is not their fault, is how far away it is to me. It is about 40 minutes. Luckily, I do not need to go there much so it is not too much of a problem.
It is a small company in a town only 10 min. away from us and the people that work there are great people that's why it's really easy to work with them. They call whenever there's an issue or when our policy changes.
They have affordable rates and let me bundle my home and auto insurance together. The agent is local and answers his phone without going through a large automated process
I really dislike this company, so next year I am going to change my insurance company.
This company, as well as other insurance companies are careless. They just want their payment, nothing else.
The only thing I dislike is that it can take time to communicate.
I've only used it one time to check my coverage, and it's easy to use. It has all the information I need on it regarding coverage, exclusions, deductibles and contact information. It's pretty comprehensive and easy to navigate.
I'm very satisfied. They provide typical coverage at an excellent price. I'm just happy we had so much choice. Some people get stuck with Citizens insurance which is the state-run insurance. Considering the risk of hurricanes, I think the price we pay is very reasonable.
There is nothing to dislike. I wish the insurance would cover sinkholes and flood, but it is understandable why no standard policy does. I do buy a separate flood insurance policy, and I self-insure for sinkholes with a good emergency fund.
They are great. They are constantly sending me updates on what's going on in the insurance industry. With our hurricane risk, the industry is very dynamic. They keep me up to date on risk and rates.
I've only called them once, and they have been very helpful. Usually, if I have a question, I call my Florida Farm Bureau Insurance. So far, so good.
There is nothing not to like. I buy the highest possible coverage I can which is pretty standard in Florida since hurricane risk is high. Florida Peninsula offers the best that can be offered in Florida at a very reasonable price. The customer service is polite and professional. I have heard of other companies dropping people after hurricanes even if they haven't filed a claim. Florida Peninsula so far has no reputation for doing that. There was some damage in my neighborhood after Irma. I live about a mile and a half from the ocean, but Florida Peninsula did not pull out of Florida and it did not raise rates.
To tell you the truth, I do not have any other negative comments about my insurance company that burns that is so far is one of the best insurers that I could use
is a responsible company that cares about its customers and always offers plans and services that adapt to the needs of each of its customers
St John's is a decent company to work with, they didn't low ball us on repairs and the response time was reasonable. The adjusters they sent were also very professional.
The only thing I dislike is the fact that while you are waiting to hear back from the company, that there are no status updates and no one you can contact, aside from calling customer service and going through the whole thing over again.
The company was really easy to get started.
What I like most about Farmers is the people. The agents and claims representatives have been attentive and proactive.
They were much cheaper overall when I initially switched to them years ago.
I really don't have anything I dislike about them.
We have never used their app and I think I've been on their website once. It seemed fairly easy to navigate and I was able to research my questions.
the only interaction is when the send-up policy updates and renewal information. This has always been on time. and as difficult/easy as one would inspect a policy to be.
I have no idea how our insurance company compares to others; frankly, mobile homes, even ones on their own land, aren't popular with insurance companies so I'm just fortunate to have this one. I have never compared.
I use Assurant for my home insurance and they partner with Geico, my auto insurance. I have been a member for many years, my adult children have been members for many years and one thing I can say all around is their customer service is amazing. I don't have a single complaint.
I have been fortunate to have only positive interactions with my insurance company. I consider myself quite fortunate.
I suppose the premium is a little more than other policies but I chose to max out the benefits simply for ease of mind knowing that if something happens, especially if it's catastrophic, I will be covered and my insurance will handle the loss, replacement of furniture etc. I've been with Assurant for so long I can't even remember who we had prior to them so it's difficult to compare.
I'm neutral about the company because aside from paying the premium we've had no contact with them. Perhaps we should call around to get new rate quotes but I don't see the need. They are just there in the background in case they are needed.
We've never had to use them, thank goodness. We got the policy through Liberty Mutual. Every year they send us an updated policy and every year were up to them. We have our monthly payment taken out of escrow. We've had ab
I have only called into Assurant's customer service policy to request paper documents. Thankfully I haven't had the need to file a claim. What I will say is the agent's I have spoken with have been so helpful and pleasant to talk to.
Every time I have had to call in, the reps have been pleasant, helpful and wonderful to talk to. I have NOT had to file a claim for my home but I have used their sister company to file a claim for my cars and that was a great experience too. Overall I am pleased with my choice and I recommend them and have too many people.
So far there is nothing to dislike. Paperwork comes on time. Updates come on time. Payments are made. Nothing has ever gone wonky. Seems pretty low key to me.
We have an awesome insurance company. I would recommend this company to many people. They are one of the easiest insurers I have ever had to deal with.
The only problem I have had with the company is that the premiums keep on going up every time that I renew. Another wise I am very happy with the company that I have for insurance.
Good company overall. Site is easy to navigate and easy to retrieve needed information. Company representatives are available when needed. Premium could always be cheaper
Since we are going through USAA due to my parents was in the Air Force we are getting greater coverage than other insurance plans. Thus, I am very satisfied with it.
The company's website seems slow, and almost hard to navigate. I think it could also be more informative. I do like the 24 hr service
Would be nice to have a physical branch somewhere nearby. Only have a presence in Texas. Sometimes would be nice to talk face to face with someone
Good company overall. Site is easy to navigate and easy to retrieve needed information. Company reps are available online when needed.
The premium is extremely competitive because USAA is a credit union effectively and the membership is restricted to service members and their families. The premiums are always either the least expensive or 2nd least.
USAA's customer service is well known in the industry for being the best. They really respect prior military and their family online. It is a completely different planet from most customer service experiences that you will find world-wide.
App is great because USAA doesn't have branches so the app is the primary way I get things done from transfers, to deposits to paying bills. Use the Android version.
I like the ease of communication, the kind, and helpful associates and the website is easy to navigate and keep me informed and updated about my policies
I dislike that they are really only for the people/families associated with the arm forces and to for the overall public because my Children likely will not be allowed to use them.
Things have been going well if they need something they call me if I need something I call them. I have never had any problems.
USAA can always be counted on to show up when needed to assist their customers. I have never been disappointed with how they treat me.
I am very happy with my insurance company, they helped bring down my insurance by bundling. I feel like I belong.
I like that they are focused on veteran's and are helpful with their unique needs and situations. They are respectful and helpful.
We do not dislike anything about this company. We have had very positive interactions with them and will continue to support their company as long as they give us good services!
Honestly, there isn't anything I dislike about this company. I have never had any wrong-doings from this company. I have never had a negative experience with a customer service rep.
I like that I am always treated like a person, rather than a number. They always seek to provide excellent customer service and they have never been rude or unhelpful. All that and they have the lowest premiums.
I get good coverage at a fair price. USAA is a trusted company and I can count on them to be in business for many years to come and to also help with future moves.
Sure USAA is sometimes higher, but you get better service and services. That is worth it to me in the end.
Other than the inability to eliminate the extra structures coverage I am very happy with the company as a whole. I understand that the ability to even be covered by USAA is a perceived benefit of military service.
Good communication, quick to action, thorough.
The company has always been at the forefront of the insurance industry, their quality customer service paired with rapid response times makes them exceptional.
I like how easy it is to contact them, how friendly they are, how easy to use the app it, and the coverage I get for the money I pay.
Superior coverage, great people would sum it up. I've heard lots of stories about companies not covering damages. With USAA, that is not a worry.
I like that the company is close to my house and I like that it is small enough that I can walk in or call with any problems I have. I like that I know all the people who work at the office and that many take a personal interest in my affairs.
I really have never had to make a claim so I don't have much to compare with. I recieve coverage at a fair rate and that's all I can really base my interactions off of.
Like most companies in general, regardless of the industry, it is the wait time while on hold when calling them. Nor can I stand the stupid elevator music they play.
I don't really dislike anything about the company except that there online platform is not so great. They could really use an update. It just isn't user friendly or easy to figure out how to pay the bill.
I think the monthly premium should be lower than it is. I have never filed a claim but since I have bad credit it seems to be higher than it should.
The customer service for non-claim dealings is abysmal. They need to organize better and get up to speed with their excellent computer system.
I do not like his wide publicity either on his website or his app also in my mail I own a lot of cheap advertising junk and I dislike
My agent as mentioned already, price, ease and reaction time plus everything else I already started I'm all above previous questions.
The only complaint so far is the amount of depreciation on my claim and only being able to recover it after I am invoiced.
So far, their customer service appears to be good. They are able to answer any questions we have and are extremely helpful.
I think they are a very good company, very reputable. They make sure that their clients are taken care of and they try to help in any way they can.
The website is modern, well thought out and easy to use. I like the menu on the side with bullet points
The app is very convenient. It is easy to navigate and has everything available that I need to do such as pay my bill.
Insurance is starting to get a little expensive for my family. We are considering switching to a different provider, but don't know if we're willing to sacrifice quality and customer service.
I am not really sure what the premiums are for other companies. When I tried to just get quotes on my own I couldn't and then I got phone calls non stop from companies all times of the day so I stopped trying to compare. Something I don't want people trying to sell me, I want to look on my own.
I am very happy with Allstate and will continue using their services. They are very attentive and quick with replies.
I haven't really found anything that I dislike much about the company. They have always been good to me since I started with them.
How nice of coverage this insurance provides for so many things keeping me safe at all times .Thank you
I like everything about this company and they are user friendly
Little bit confusion on selecting the options and it takes so many times to wait
I deal directly with my independent agent. They handle all my insurance products and I am very pleased with the service I get from them.
I had a water damage claim and was serviced immediately with a claim rep, a visit to inspect the damage, a damage mitigation company was hired and scheduled and I had a check in the mail in a few days. BTW, expecting my policy premium to go up the next year and it actually went down a few dollars.
I cannot really say anything bad about the company as I have had no bad experiences with them. The rates are reasonable and they were there when we needed them with no issue on anything at all during the entire claims process. I guess I cannot answer the question as you asked it. I hope this will suffice.
I wish that you could do more with it. You cannot make that many changes to the policy within the website/app.
They are easy to work with, quick to respond, and require little back to back communication. When I need them, they are there, otherwise, I can forget about them.
Of course, you wish responses were faster and that everyone knew everything you were asking... but, for the most part, people are friendly and it easy to contact
The website is easy to use, intuitive and has most documents available. I do wish scans of some claim documents were duplicated on the website - but for the most part, it is very good
I think the premium is average to good. When we bought the house, this company was the best. Ultimately, I'm not sure how it compares, but it certainly does not increase our mortgage payment too much
We recently dealt with a hurricane and it was easy, prompt, and friendly. I do not have anything negative to say.
I think it's always difficult to deal with claims and issues in which you need help. Of course, I wish we had received more to deal with our hurricane damage, and it left us with continuing issues. However, that was due to the policy - but the process and people were fine
I don't have to think about it, it is relatively affordable, the customer service is friendly, the website is easy to use, they offer an app for my phone which helped during the claim process.
I like that they are down to earth and easy to deal with. I like how my coverage is and how easy it is to file a claim.
The main thing I like about the company is that they provide good service at the best price I have been able to find anywhere.
Overall, I like security first. I refuse to change because of some disagreements. they placed the claim quickly that was approved and sent out the check asap. They are easy to communicate with through their app needs some work.
Overall, great customer service which has led to an overall great experience with the company. To their knowledge, great premiums, and friendly service the quality from them is top notch!
What I like most about the insurance company are the policies with low premiums that my family and I can currently continue to pay for, I hope they do not suffer an increase in the next 2 years
What I do not like about the insurance company is the lack of use of social networks so we need more communication between us users and those in charge of this service 24 hours a day
This company is the best since they really care about their customers
I enjoy the solid customer care, the cost and coverage of my policy and the fact that I know they will deal honestly and upfront with me. I feel they are a fair company.
I really have no dislike, I actually believe the company should be used as an example of how a company or corporation should treat its customers.
I like how easy it was to get the quote and purchase the policy online. I love the app and all the things I can do with it. I like the discounts I received because I bundled my home and auto.
I really haven't had any bad experiences or dislikes thus far.
The payment system and billing are easy to understand and they were easy to work with in scheduling a home inspection.
I would have to say that I am satisfied with the customer service. I am also satisfied with the billing and how the bill is easy to read and uncomplicated. I also know that if I want other services, State Farm is there to provide me with a variety of options (life insurance, mortgage etc.).
Have no reason so far to either like to dislike the company. They have always sent me to update letters and other information promptly when needed.
There really isn't much too actually like about Citizens. The only good thing they have going for them is that they're the only company that will ensure our house. Other than that, their rating is pretty awful.
The company was there when I needed to find a new insurance company after my insurance company decided to bail on the state of Florida. I appreciated Citizens being available.
An incredibly expensive policy with a high deductible. However, they are the only insurance company that will cover us because of the age of our house. It's an awful monopoly and we feel trapped having no other choices
fast customer service and the ability to call the adjuster after one is assigned to my claim. Plus not being placed on hold.
I've had nothing but great experiences with them so far. I'm not sure what the experience will be like if I have to file a claim in the future...but every interaction with them up until now has been fantastic.
They keep me insured with hurricane coverage and their rates are acceptable. Few other companies are willing to offer Hurricane coverage.
I have to say I have no dislikes for this company. My parents have used State Farm there whole life and have great relationships with the owners and customer service reps.
There is no website, to speak of, and certainly no app. This is very much an "old school" insurance company
The only thing I like about this insurance company is that they agreed to write the insurance policy for us. Most major insurance companies refuse to insure properties in Florida and even fewer would insure our particular property.
The premium we pay for our policy is ridiculous. Additionally, the deductible for hurricane damage (which is the most likely damage situation in this area) is unaffordable despite being the lowest the company offers. The company also excludes damage to our fence and most other things that are likely to need repairs.
the price of the policy is good and the response of the agent is fast when I contact him.
I like the price of the premiums and the coverage seems to be pretty good, but I've heard that one major claim and they'll drop you. We've survived one hurricane and two tropical storms, and we've never had to file.
The only thing that I dislike is based on hearsay, but one of my friends had to file a claim after Hurricane Hermine, and they dropped his insurance, despite the 2500 hurricane deductible.
I have had no negative experiences with the company. The only improvement I would look for would be to more clearly list their insurance industry financial rating on their website. I had to dig through a third party site for that information.