What I like best about the company is how easy it has been from the start. My questions never got answered and everyone I've had to speak to has always been helpful and kind.
I like that they are prompt. All of my questions get answered. The company does the job that they said that they would do.
I like that I have an agent that is local to me. I like that what I'm spending to keep my house covered, it more than adequate to what any damages that could be done would be played for. I like that I can review my policy at any time, and change it over the phone, or online, or in person.
It is like other companies. They will do the very minimum to maintain their part of the "agreement." They are minimizing costs, making money, and don't care about the customers.
The company is well known and respected. it can deliver some of the best plans available. There are local agents in the area to assists with claims and accept payments.
This company, as well as all others in this industry, is interested in one thing: revenue. They will not allow compassion, obligation, or fairness to interfere with making money.
The claims process is too long and drawn out. The companies work with local contractors who don't always give the best prices. if you don't cooperate you have to find your own contractor who might charge more.
Overall, they make changing policy and paying premiums easy.
For an insurance company, they seem just fine to me. Their rates are decent, and they understand the local area and its hazards. Out of area, internet connected insurance companies seem clueless as to our local hazards and I much prefer to deal locally.
They are a big company but still offer a personal service and do what they can to make me feel valued and respected.
I've always had State Farm. I like their agents. I like their products. I like their online info. I think they are the best of the big providers.
It took them forever to get a claim settled the last time we had one. I had to call continually, and finally, after nagging, they paid.
i like the agent and how they treat me, the coverage is affordable and when I need something, I can just call in, as I do not live in the area of that office anymore, but I keep my coverage with them
I like the pricing offered and the coverage. I also like that it is a locally owned business and located in my town. It is easy to get in contact with someone whether by phone or going to the office.
So far I have not had to worry much about them. They were one of the lower options when I initially quoted and continue to stay relatively around the same price annually. Their payment plan through my home loan carrier makes it easy to maintain. Their online site is user friendly and a representative will every once in a while reach out to ensure I am satisfied or see if there are any discounts we can add.
I would not change companies. Besides, when looking at other companies the amount is higher than I have right now.
The website is easy to use for the most part. When you do run into the happier workers, the overall experience is quiet and easy.
so far no real dislikes. this was the best available and most affordable option available to us and thus far have not been disappointed yet.
Well, I can just add this all together they are an all-around good insurance company with the lowest premiums the best customer service a great site and a great way to file a claim. I recommend this company to all homeowners
I love the customer service. They always try to go above and beyond to help. They are always sincere to my needs. They always try to help the best they can. They are polite and courteous.
They got back to me within 24 hours, let me know they'd be unable to help since I was not living in the home when the damaged had occurred.
There isn't anything I dislike about the company. I haven't had any negative experiences so far. I hope I never do.
There is nothing that I do not dislike about the company. I am a newer customer. Also, I have not had to file any claim. My deductibles are what I expect and everything is going smoothly.
I dislike that the same services are priced differently depending on the agent.
Overall the insurance company should be sure to use better communication skills with their clients. I was unclear about the specific details on my deductible and how much I would have to pay during the loss I suffered due to a storm.
I dislike paying $100 a month for insurance and watching my insurance go up every year, overall we have to have it
Their advertisements can be cheesy and annoying but guess that's not really a big issue as I can ignore them.
There isn't anything I dislike about State Farm. They have proven to be reliable. They are always helpful and friendly.