Determining the best home insurance companies goes beyond the home insurance rates provided to homeowners. In Chicago, IL, the best home insurance companies are rated based on financial strength, customer service, available discounts, market share, and the speed at which claims are processed.
State Farm
State Farm has been one of the most successful home insurance companies in Chicago. A.M. Best awarded them a rating of A+ for their superior financial ability to grant potential claims of current policyholders in Chicago. It also holds a customer satisfaction score of 3/5 from J.D. Power. State Farm occupies the majority of market share in Illinois, with 33.07%.
Allstate
Allstate received a rating of A+ for its excellent financial ability to grant potential claims of current policyholders in Chicago. It has a score of 3/5 from J.D. Power in terms of overall customer satisfaction. According to data collected by the National Association of Insurance Commissioners (NAIC), Allstate has a market share of 12.05% in Illinois, making it one of the most prominent insurance companies in Chicago.
Farmers
Farmers has the superior financial ability in granting potential claims of current policyholders in Chicago and is credited with an A+ rating by A.M. Best. J.D. Power awarded Farmers with a customer satisfaction score of 3/5 based on the feedback collected from its customers. NAIC reports that Farmers occupies a 5.80% market share in Illinois.
American Family
American Family has been awarded a rating of A from A.M. Best for its superior financial ability to grant potential claims of current policyholders in Chicago. J.D. Power awarded a score of 3/5 in terms of overall customer satisfaction score. According to the NAIC data, American Family has a market share of 5.71% in Illinois.
Liberty Mutual
Liberty Mutual is another major home insurance company in Chicago with a rating of A+ from A.M. Best for its superior financial ability in granting potential claims of current policyholders. J.D. Power awarded a customer satisfaction score of 3/5 based on a homeowners survey. NAIC reports that Liberty Mutual has a market share of 4.93% in Illinois.
Travelers
Travelers has become the most preferred home insurance company in most cities, including Chicago. Travelers has a superior financial ability to grant potential claims of current Anaheim policyholders and has an A++ rating by A.M. Best. Travelers has a customer satisfaction score of 2/5 from J.D. Power. It occupies the majority of the market share in Illinois, with 3.06%.
USAA
USAA has been awarded a rating of A++ from A.M. Best for its excellent financial ability in granting potential claims of current policyholders in Chicago. It also holds a customer satisfaction score of 5/5 based on customer feedback curated by J.D. Power. According to the data collected by NAIC, USAA has a market share of 2.95% in Illinois.