Amica Mutual Insurance Home Insurance Ratings & Reviews

Amica Mutual Insurance home insurance customer reviews and ratings to help you make the right decision. Our complete guide reveals that the consumers can save up to 30-40% on their home insurance by going through the reviews and getting multiple quotes. Enter your zip code below and click “GO” to get multiple free quotes.

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Company Average Rating No of Reviews
Amica Mutual Insurance
58

Reviews by customers

Positive Reviews
Negative Reviews

Latest Homeowners Insurance Reviews


Positive Reviews & Ratings

Positive 5 Star Reviews & Ratings
5 Stars
I like the Amica website because it is so easy to navigate. I also like the fact that I can locate everything I need to know about my policy on the website.
5 Stars
I like this company because of providing more coverage on damages.
5 Stars
The reason I chose Amica was that my previous company dropped us and Amica picked up us with affordable rates. Amica also offers a dividends check back which makes my premium even less than what I pay annually for home insurance. The customer service is unbelievable and very easy going. Amica rates are not as high as some people think very affordable.
5 Stars
Amica communication is perfect all the way down to sending greeting cards for specials occasions. when there is a change in anything with the company the customers are the first to know about it.
5 Stars
The premium I currently pay for the coverage I receive is exceptional compared to the other insurance companies I called. Others were asking for at least $1500 to $2000 for less coverage.
5 Stars
Amica is a great company. The company has a great web site for customers to access. The company has great customer service. Finally, the company offers low cost policies to their customer base.
5 Stars
Amica customer service is one of the best among other insurance companies I have called in the past or even had. The customer service reps are friendly and very helpful in finding the right coverage and not more than you need. I really like that about Amica.
5 Stars
Aside from the price, I like the customer service and the mission of the company. It is fairly small and does things the 'old-fashioned' way. The conservative mindset has kept them in business for decades.
5 Stars
Overall, the company has answered any questions I ever have, even though I have not made a claim through them I have heard great things from family members about making claims. But other than that their customer service is great and they're always willing to do whatever they can.
5 Stars
I am very pleased with my insurance company. They cost on average the same as other companies but offer superior customer service and quality.
4 Stars
I like that they have been the cheapest and their customer service is really good. Their options for getting in touch with them are also very good. Overall I am happy.
4 Stars
During the time of approval and claim process they making little later.
4 Stars
I wish the premium would stop going up every single year. It never stays the same or decreases, always goes up. It would be nice one of these years for this not to happen.
4 Stars
It is easy to communicate with the streamlined and they send me the required documents each year when I need to renew the policy which is nice, it's a good reminder for me.
4 Stars
I like their customer is really good and easy to get a hold of when I need them. I like that they have been the cheapest option when it comes to the premium.
4 Stars
It's easy to use and get information quickly when I need to. I can find the documents I need also very fast when I need them, which is nice and easy.
4 Stars
Their customer service has always been good, and they are known for it. I have called a couple of times and have never had any issues.
4 Stars
this insurance company provide best polices for the consumers, The employees are VERY friendly, helpful, and courteous.
4 Stars
I like that it is a very safe and reliable company in a good way and very fast always with very capable people for what is needed
4 Stars
We've had Amica homeowners insurance for over 30 years. We've had incredibly good experience with them in all respects, except for one, which has caused us to decide to switch to another company. The cost of our policy rises by several hundred dollars every year (even after the annual Amica dividend check) and is now more than twice as expensive as every other company we've investigated.
4 Stars
i like the amica home insurance company.i like the company most.it gives a lot of useful things to built a home.
4 Stars
AMICA is very consumer service focused, and continue to foster a good relationship with me. I will most likely stick with them for years to come and likely add more coverage.
3 Stars
I like that it is a complete and safe company thanks to its service I can say that it is one of the best
3 Stars
I wish the premium was lower, but compared to other companies they have remained the cheapest I can find, but they still offer the coverage I am looking for.
3 Stars
I'm not sure what I like at this time as I have only had the policy for one month. I do like that they offer discounts when you bundle with auto.
3 Stars
Overall Amica is very very good. They are communicative and friendly. They give the impression that they genuinely care about the customer. They respond to queries quickly and concisely, rarely have i ever needed to follow up with them.
3 Stars
They have great customer service - whenever I had a question, I would call and they wouldn't leave me on hold for a long time. They were extremely helpful and kind!
3 Stars
Every time I have had an issue or a claim, I have been satisfied. They also have a great reputation for customer service and claim service.
3 Stars
Each investment accounting client works with a dedicated Investment Accountant to help with account specific and industry related questions. Playing an active role in the overall Client Service team, our Investment Accountants are knowledgeable about each client’s unique need.

Negative Reviews & Ratings

4 Stars
I don't like that their pricing keeps going up every single year. It would be nice if their pricing stayed the same or even decreased one of these times.
2 Stars
One thing that I really dislike about the company is how huge the company is. I would rather prefer if it was a smaller company.
2 Stars
I like the fact that I eventually got what I needed. but the process was long, and I had to go out of my own pocket for some of the expenses
2 Stars
The only thing I dislike is the price I pay for insurance, but I am sure their prices are comparable when you compare their great customer service and claim service.
2 Stars
I have a problem with some of the employees since they are not aware of the customer's complaints but the rest is good
2 Stars
The response gets delayed.it should have some more features, server is not good sometimes of this company
1 Stars
I don't like that they outsource their customer service. I do not like the fact that they make appointments and don't keep them, its almost like you can't have a job to get your claim
1 Stars
They completely messed up my policy and tried to overcharge me for their mistakes. Their representative had me on the phone for an hour working on my policy, and I found out the next week that nothing he told me was true and my policy had been cancelled.

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