The Places Most Likely To Be Impacted By Trump’s Paris Accord Withdrawal

We closely monitor the impact of climate change on home insurance rates & as a result we analyze many disparate data sources including Census data, NOAA’s sea level riser data & TIGER shape files. The current publicly available data to understand the impact of rising sea levels & climate change is a census designation of coastal counties. However, just because a county is designated as coastline does not mean that all places within the county are adjacent to the coast & most impacted by rising sea levels.

We went one level deeper & studied census tracts within coastal counties & analyzed which census tracts were ...

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Who are the best home insurance companies in the U.S ?

Choosing the right home insurance company is much more than picking a company offering the lowest premiums. Owning a home is a major financial accomplishment and one of the biggest investments you will make in your life. You must protect your investment by choosing an insurance company with the perfect blend of coverage options, financial strength and dedicated customer service. Although an affordable premium is an attractive option, it should never be the only option.

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Factors that Influence Home Insurance Quotes

When you apply for a homeowners insurance policy, the carrier’s primary concern is always the risk. Greater the risk of you incurring a loss and submitting a claim, higher the cost of your policy. That being said, there are some specific factors carriers look at that may influence your home insurance quotes. Some of them are listed here

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How to get cheap renters insurance quotes

If you rent a home or apartment, you may have heard of renters’ insurance, which protects your belongings in the event they are stolen or damaged under certain circumstances. Here’s everything you need to know about renters’ insurance.

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Considering a Tesla Solar Roof? Here’s How it Will Impact Your Homeowner’s Insurance

The clean energy movement is a buzz with its latest breakthrough: The Tesla solar roof. Unlike bulky solar panels that jut out of your roofline and call attention to themselves, the Tesla solar roof is made of smooth tiles that look like a regular roof – some would say they’re even more aesthetically pleasing. They collect energy from the sun and store it until your home needs it, eliminating the need for electrical power from another source.

Consumer interest in these revolutionary roofs is off the charts, but companies that provide homeowner’s insurance are a little more dubious. The ...

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Ajit Jain’s Contribution to Berkshire Hathaway Insurance

Berkshire Hathaway is the big daddy of the insurance world. In that world, Ajit Jain, Warren Buffett’s likely successor, runs the Berkshire Hathaway Reinsurance division and is the central piece of the Berkshire Hathaway Insurance machine.
As part of our analysis of the big picture drivers of the insurance industry, we looked at Ajit Jain’s contribution. Here are some charts & data explaining Ajit Jain’s contribution to Berkshire Hathaway.

Ajit Jain’s BH Reinsurance Float Contribution

Float makes the insurance world go around. In fact, the reason for Berkshire’s outperformance over the years is the access to ...

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Google Fusion Tables Maps: Step by Step Guide Using Home Insurance Rates Data

At vHomeInsurance.com. we love data, visualizations and showing complicated data & figures in simple and understandable ways. We have been experimenting with different tools to visually show our extremely detailed location specific Homeowner Insurance data (e.g. See Houston Home Insurance).
Here we have given a detailed step by step guide on how to use Google Fusion Table data, a free service by Google to visualize and represent data on a map.

Step 1: Go to Google Fusion Tables

You must have a Google Account to start using Fusion Tables. If you don’t have a Google Account sign up ...

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Climate Change will increase your home insurance

One of key macro trends affecting your home insurance rates is the increased risk of climate change & its resulting impact on extreme weather events.  Here for example is a chart from Allianz Global from on some of the costliest storms for the Insurance industry.



Of course, Post Sandy home insurance rates sky rocketed to sometimes more than $20,000 in rare cases. These rate increases are not just a post sandy phenomenon. Munich Re one of the largest re-insurance companies in the world put our research asserting that rising sea levels had increased the risk of catastrophic events.


To understand ...

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Ranking of States in Adoption of Energy Star certified homes

Arizona, Nevada and Maryland were the top 3 states in the adoption of Energy star certified homes in 2013 at 48%, 28% & 24% respectively. Adoption is the percentage of Energy star certified homes of total homes built in 2013.

After the top 3 states, the following 9 states came next and had an adoption rate of more than 10%

  1. Vermont: 18.9%

  2. Delaware: 18.9%

  3. North Carolina:  14.7%

  4. Texas: 14.1%

  5. Iowa: 14.1%

  6. New Hampshire: 13.2%

  7. Idaho: 12.9%

  8. Ohio: 11.2%

  9. New Mexico: 10.7%


The performance of Arizona, Florida & North Carolina is especially notable since ...

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Personal Involvement & close working relationships with builder is key in Energy Star Certification

Energy Star certified homes must be at least 30% more energy efficient than national guidelines or 15% more efficient than state guidelines, whichever is stricter. However, the process of certification requires a close co-ordination between the home owner, the builder & the energy rater.


Building science principles to get Energy Certifiedare multi faceted & home owners needs to familiarize themselves with different inter-related concepts including:


  • Comprehensive Thermal Enclosure System through air sealing, insulation, and high-performance windows

  • More energy efficient heating and cooling systems through High-efficiency systems that deliver better moisture control & improved indoor air quality

  • Water Management System to protect roofs ...

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Arizona’s Incentives Drive High Adoption of Energy Star Certified Homes

Arizona has one of the highest adoption of Energy Star certified homes at 48% of total homes in 2013. About 11, 500 homes were Energy Star certified in 2013 alone bringing the total to about 126,000.  One of the key reasons behind any successful energy star programs is an incentive program to jump start & increase the adoption of making your house more energy efficient.  


Here are some key Energy Star partnerships in Arizona to increase adoption rates:

  • Arizona Public Service (602-250-3455): Production homebuilders may receive incentives of $1,000 or $1,500 for ENERGY STAR certified new homes. Certified ...

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Latest State Home Insurance Reviews

Wisconsin Home Insurance Reviews


We are very happy with our insurance company and would recommend it to our family and friends. It's a good reliable company the works and assists yours with any problems you might incur.

Florida Home Insurance Reviews


The only problem I have had with the company is that the premiums keep on going up every time that I renew. Another wise I am very happy with the company that I have for insurance.

Nevada Home Insurance Reviews


I really like the affordable prices that they offer and I really enjoy how easy it is to make my payments and keep up to date in case I could cut a better price on my coverage.

Virginia Home Insurance Reviews


I am satisfied with my company. They are pleasant to deal with and offer a wide range of services. I have never had a real issue with them and I believe that if something bad ever happens with my home, they will protect us and give us the money we need.

Colorado Home Insurance Reviews


They're friendly, easygoing people who are always available to help. I've never had an issue with a bill or an employee or anything at all that I can think of.

California Home Insurance Reviews


Their website is a bit tricky to navigate but I combat that by just sending in my bill through the mail or in person.

Minnesota Home Insurance Reviews


I would like it if there were more options in their packages but what they have worked and is very good it’s just you don’t have many options to move things around to get a perfect policy setup.

Michigan Home Insurance Reviews


Overall I think they have friendly customer service with representatives who treat you with respect and understanding. They are also cost-effective, and time efficient. I did not feel like I was being rushed through anything, nor like they were lacking quality in restoration to save money, which was a huge concern to me.

Kentucky Home Insurance Reviews


I dislike the price of their coverage. I feel as if I am paying too much when compared to other companies that I have researched nationally.

Oregon Home Insurance Reviews


I just don't like that I have had problems getting ahold of them sometimes and navigating the site but that's minor.

Latest Home Insurance Reviews

State Farm
State farm offers a better premium than most other insurance companies that I have looked at recently.
Geico
They definitely make for absolute certain that they notify me of how much money I owe them. But in all seriousness they are pretty good with communicating anything going on with my policy in a timely and professional manner.
Progressive
The communication is good with this company. They help me to figure things out and talk through any issues I have at the time I am talking to them.
Grange Insurance
Our coverages are awesome and they are well worth the price we are paying. This company was way cheaper when compared with other local companies.
Farmer's Insurance
The online customer service is great but over the phone it's really hard to get in touch with someone. But when you finally do I will say they are fast, helpful, and friendly.
Allstate
Customer service has always been helpful when I had questions and they are very respectful of getting the answers I need on one phone call.
Allstate
If I had any questions they answered it promptly with very little time on hold. The person was very nice, polite and knew what he was talking about
Allstate
I feel like my premium is a good amount and I don't feel that I'm paying too much for it. I'm a new homeowner but from others I’ve talked to, it seems fair.
State Farm
I don't know anything about what other companies offer because I didn't shop around. My insurance bundle is actually become cheaper after I added home insurance to my car insurance coverage
Geico
Everything I care about has been handled in an efficient manner. I don't micromanage my account, but the major details and price all fit with my desire, so I am fine with them.
Geico
I do like my premiums and think I am paying a reasonable amount for the size and value of my home. And my policy gives me peace of mind because I'm covered for a good portion of the things I wouldn't normally be able to afford out of pocket.
State Farm
I don't have much to dislike. I wish it was cheaper but I don't think there is much they can do about that.
State Farm
The mobile app and website are both easy to use. They are functional and modern looking and allow me to do what I need easily.
Security First Home Insurance
Their customer service, they are slow to answer queries other than to arrange an adjuster. Also I can't seem to get consistent answers to questions.
State Farm
I like how trusting the site is 24 hour assistance reliable, very honest about policy discounts for future years very open to discuss tells the truth does not lie, reasonable price great, mobile app great reminders great discounts, for bundle reliable website is very easy to use chat on website forums on website for help doesn't lie doesn't push sales on you doesn't push auto, overall very great company
American Family
The customer service has been top notch. I have my agent’s cell phone number, so I get great service every time, If I need assistance of some sort.
Geico
I have only had experience with setting up insurance and never since, but at that time the interaction was friendly and efficient. I had no complaints at all.
Usaa
Wehad USAA it has been in my family for years but my husband has had other and they don't even come close to cost and service
State Farm
It works as you would think it would. I haven't had to use it for a claim but I am not sure I would. It seems like an app that works.
Allstate
Our premium is very competitive, and it is actually comparable to what we were paying for renters insurance in our apartment. We're glad that this particular cost is controlled.
Farmer's Insurance
Overall the website is informative and quickly gets me the information I need when I need it. I haven't used the app at all, however accessing the website is very easy and intuitive as well as having a mobile version of the site.
State Farm
This is my first home, I’ve owned it for 8 years and honestly, I’ve never really shopped around looking for a better deal. It all comes out of my mortgage payment so I don't think about it.
Usaa
I like that they do not send me a bunch of emails or call me when I don't want to be called. They onlycommunicate with mewhen it is necessary. They send me my bill through my email. If I am late on a payment they let me know that. I do not want any more or any less communication from them.
Usaa
I think they could be easier to get in touch with. Sometimes I don't want to use the phone, and since they don't have physical branches anywhere, calling is the only choice for me.
Usaa
I would like to go totally paperless with them, but they still occasionally send me paper statements.
Travelers
It's just a necessary thing. I don't have anything to add beyond that.
Allstate
They were helpful when it came to insure the house, and offered bundling (Which we didn't accept). They were prompt with emails and phone calls.
Country Financial
So far no problems, they have been nice and everything has been working out so far.
State Farm
The office wasn't very nice but that didn't bother me much. I go to them for their service not their appearance.
State Farm
I haven't shopped around lately but our monthly payment is low and it is affordable for us so that is what makes it great for us. At this time we are not looking or comparing as it fits with our budget.
Allstate
They were helpful when it came to insure the house, and offered bundling (Which we didn't accept). They were prompt with emails and phone calls.
Farmer's Insurance
I find the website fairly easy to use most of the time. Sometimes it can be a bit tricky finding what I need but I eventually get there.
State Farm
It's just about right. I get an email and review once a year. Otherwise they leave me alone which works for me.
Country Financial
Honestly I am not too sure because I didn't do much shopping around, I was referred.
State Farm
I have a very good relationship with the company and we talk and have good communication together whenever we need to talk.
Citizens Property Insurance
Very good interactions quick to get in touch with and quick to get the answers I needed so I was very pleased with that.
Metlife
Exceedingly friendly, and always prompt in their response. They understand that when you call, you are usually upset because something bad has happened and they take the time to listen and reassure you that everything will be taken care of.
Farm Bureau
The only thing that I have disliked about this company is that my personal agent left and no one reached out to me to connect me with a new agent. I feel as If cards or something should've been mailed out to give me that personal contact again.
Progressive
I cannot think of anything that I specifically dislike. They're phone service may be a bit slow at times when trying to contact them. It may be a bit corporate in some cases.
Grange Insurance
There is not anything that I dislike about this company. I have only been with them 3 months. Everything is fine so far.
Usaa
It is super easy to navigate and provides access to all of my accounts. I can quickly find my account information, insurance card for my vehicle, as well as more detailed information such as my complete homeowner’s policy.
State Farm
Website is easy to navigate, all information is available as well as online chat and claim reporting options. It also has links to office locations as well as 24hr phone support.
Progressive
I have no complaints about the company. I have received excellent service every time I have needed something.
Travelers
It's just a necessary thing. I don't have anything to add beyond that.
State Farm
Anytime I have needed to speak with someone, I am able to reach them by phone or in person very easily, since their office is only approx. 5 minutes from both my home and my work.
Allstate
I really have not needed to contact them since I began the policy. At the time of set up the representative I spoke with was very helpful, efficient and knowledgeable about their products.
State Farm
Customer service is superior. Of all the companies that I have utilized for insurance, State Farm is second to none in that department.
State Farm
Our premium keeps increasing and my neighbors have found that shopping around can provide better coverage. But when switching companies, they will not cover the roof which is the most likely "loss" in my area.
Progressive
Before switching to my current insurer, my yearly premium was a couple hundred higher. After switching with better coverage, my premium went down.
State Farm
Communication with my company is great. They have a 24 hour hotline to call anytime whenever I'm in need of their help, I'm never left waiting.
Allstate
The website is very well done and very easy to navigate through. It makes it very easy to find what I need.
Allied Insurance
I spend a lot of time and compared many different companies and our company had the best rates. I am happy with what I pay.
Allied Insurance
The customer service has been adequate. They have always been able to answer my questions and take care of my concerns.
Allied Insurance
All communication with my insurance company is conducted over the phone. Availability and resolution have always been good.
Allied Insurance
They were able to bundle my home and auto with competitive rates and they have good customer service.
Allied Insurance
To this point, I have been satisfied with the company and I don't have anything that I dislike.
Allstate
So far it has been really easy to search and see if the insurance is paid or not, what policies are in effect and to get agent email/phone information.
Allstate
I like the all-state website because it gives a warm and relaxing feel. Everything is easy to understand and find
Allstate
The app for All State is very simple to use and extremely easy to navigate. I have no problem looking up information about the home or the car.
Allstate
The mobile app is great. The app is easy to use and clear not difficult to understand at all.
Allstate
I have only used the website a few times, but I have found it relatively easy to use. I was able to locate all of the information I was looking for at the time.
Allstate
I like the convenience of being able to pay online. I also like that I can view or print my policy. I especially like that I get a discount for paying online rather than mailing in payments.
Allstate
I really like All State because they quoted me a really good quote online when I was looking for insurance. The website was easy to navigate and had an online chat available if I needed help. The website quoted me a cheaper rate than in person.
Allstate
The site is so simple to use. By logging in, I can easily see at a glance what amount is due, when I last paid, and any dollar amounts. They also have an easy to read the page which quickly outlines all of my benefits and I can hover over a term and it will be explained to me. The wording is very user-friendly one the site. In addition, there are tabs to explore All State's other offerings and I can quickly contact customer service through the site or app.
Allstate
I like the fact that the site is easy to navigate. I also like that there are plenty of options.
Allstate
The website is very good. My banking and insurance can be taken care of right on the web without having to call someone.
Allstate
I don't really use the website very much. I just usually call my insurance agent if I need information about any of my policies
Allstate
It is very modern looking and uses simple colors and shapes to show things, it is just easy.
Allstate
I don't use the mobile website. I have never tried it, so I don't know if would like it.
Allstate
I rarely use the website or mobile app, and I have yet to make a claim through my home insurance so I do not know much about the inner workings of the website.
Allstate
I do not really have anything to dislike about my insurance company's website. It is easy to navigate and it is also easy to make my payments online.
Allstate
The things I like about the website are the website is straight to the point.it is easy to find what you need. I can't say there's anything I don't like.
Allstate
There is nothing that I like or dislike. If I have an issue, I call them directly. I do not use the web page
Allstate
The website is slightly above average. I can find all my policy documents, my payments and premium information. The mobile app is good, but I would like to be able to access my policy documents there as well but I cannot do that. It only shows basic information.
Allstate
Their website was kind of confusing at first, and I didn't really understand how to go through the escrow account.
Allstate
It's very user-friendly, I have information on the spot, easy view, and easy to use. If I have any issues, I can always come into the office and the representative will help me. They are truly excellent.
Allstate
All State has great customer service and offers the lowest bundle package I can find. They will call me back quickly with answers to my questions
Allstate
I like that everything is bundled into one place. Specifically the ease of getting my policy information without multiple steps such as logging in and navigating a website. I primarily use it for some of the auto insurance features, but the homeowners have useful information as well.
Allstate
The website is user-friendly, I can easily find the information I need about my policy along with detailed information. It's easy to make a payment and they offer online chat for customer service.
Allstate
I like that you can follow the status of a claim on their website. You can see up to the minute how the claim is going. They also have a person available 24 hours a day.
Allstate
I like that I can access my information on the app and make payments. I dislike the app's interface and wish that they would update it so that it is more user friendly.
Allstate
I like that I can email the insurance company within the app, my auto insurance app doesn't allow this. It makes it more convenient. I love being able to pay my premium on my mobile app and report claims.
Allstate
Their website isn't too great, but when we run into an issue or just want to change some information they always tell us to come down to their office in person. This is inconvenient and I'd much rather have a company who can simply do these things online for convenience.
Allstate
It is very easy to find my agent and his contact information. I can view my coverage online. If I am in an accident, I can use the mobile app to upload pictures to show the damage. I do not like that I have to contact my agent to get quotes or answer my questions. I would prefer to do all my contact via the website.
Allstate
The website is easy to use and very informative. I like the ease of navigating it and paying my bills online
Allstate
I really don't use the website or mobile app I have looked at them but that is about it I mail a check yearly and have never had a claim.
Allstate
I like that I can find all my policy details and print what I need easily. I don't have to waste time trying to get through to customer service on the phone or waste time waiting for documents to be mailed. The website s basic which I like. I never get errors and it's laid out simply go I always find what I am looking for.
Allstate
I don't care for their website because it's not too easy to use and I haven't ever used their mobile app.
Allstate
I like the website is easy to navigate. The easy navigation makes it easy to find what I need when I need it with just a few clicks.
Allstate
I like how easy it is to navigate and that I am able to look at my policy on the app. I could also put claims in on the app and change my policy if needed.
Allstate
We like the ease of use of our insurance company's website. It is very user-friendly and easy to navigate. It also shows us exactly what our bills are, and when they are due.
Allstate
I think the company's app is pretty solid overall. I will usually refer to the app if I need to have questions answered instead of calling the company and spending a large amount of time figuring it out with the operator.
Allstate
I like how easy it is to navigate through the site and get exactly what I am looking for. It's good.
Allstate
The website is well organized and easy to use. I can find what I need easily
Allstate
I like the app, it really easy to pay my bill and view coverages. It's also easy to print out documents or save them to my phone.
Allstate
I have not compared pricing with other companies in 4 years. I would suspect that I could get less expensive insurance but changing electronic payment information involves a lot of hassle, so there isn't much incentive for me to change car and home insurance all at once.
Allstate
All-state premium is very affordable and they have flexible payment options to fit your needs best. I really like that about them
Allstate
I think our premium is quite low compared to many of my friends. We got the best deal from our local agent
Allstate
I have got quotes from other companies. The other quotes were higher rates and less coverage. I prefer this company over other's
Allstate
The coverage we are really satisfied with when compared to other companies. The price we think is very fair and adjustable so we love that as well.
Allstate
I don't like having to pay into the policy every month; I never feel like I get much of a benefit out of it. But I think this is pretty standard.
Allstate
I don't know how much other insurance companies would charge but I am happy that my policy is so low. I also appreciate a discount on my car insurance for bundling my auto and home insurance in one.
Allstate
There were other companies wanting to charge me a whole lot more and some that didn't want to cover me because I own a trampoline, this company did not raise my quote due to it being therapeutic reasons.
Allstate
I have often gotten quotes from other companies and the amount that I am paying with All State is consistently lower than other insurance companies. I feel that since I have my policies bundled, I am paying a very fair price each year for my home coverage.
Allstate
I like this company because the customer service is the best in the game. I like that they know what they are talking about.
Allstate
I was with All State for almost 30 years and my premiums kept going up and I only had two claims in 30 years. I moved to USAA and got immediate relief on my premiums for home and auto. And the rates have stayed reasonable since then.
Allstate
When we first built the house our premium was 500 dollars a year and now is $1200 a year. I realize things go up but we haven't had any claims so I wish it was lower.
Allstate
I have never really compared it to anything else so I do not really know any other rates other than the one I am currently paying for.
Allstate
I haven't checked other insurance companies, so I don't know. It seems reasonable to me.
Allstate
My premium is average, and it covers a good amount. Compared to other companies it covers the same and it is about the same price as well.
Allstate
I am certain that my premiums for the coverage I am given is comparable to other insurance companies in the country for my area of the country.
Allstate
To be honest I never shopped around. I just went with who our funder referred. I have no clue what other prices are.
Allstate
I think the premium is normal, however, I have made 2 claims that were less than my premium.
Allstate
Given the competition in the insurance market, I doubt that I would get any better price on my home for the same coverage. I could check, but I don't think my premium is any higher than it would be at some other company.
Allstate
I feel like it's pretty expensive considering IÃḃ€™ve never had any insurance claim and been with them for 8 years.
Allstate
I truly have never used any other company besides All State. All State has been the only insurance company I have used for all of my homes. They are truly excellent and no need to look else were.
Allstate
I always check different insurance policies one a year and All State is the cheapest for me. They also bundle my car insurance
Allstate
My premium is a little bit skewed right now because we opted to increase our deductible this year in order to save a little money. We recently had some work done on the house with the insurance paying for it 100% so I don't have any real complaints, but mostly we are locked in regardless of what the premium is because it's too difficult to try and switch auto, home, etc. All at once.
Allstate
I have shopped around for lower premium, most other companies have a lower home premium but the auto is higher so doesn't have any money for us. The premiums went up several years ago after we had a couple of claims due to hail damage. They have never gone back down.
Allstate
I feel that they could offer a premium that is a bit lower. Especially when you have your insurance bundled. They are still a bit higher than other companies.
Allstate
While the premium I pay is alright, I wish it was lower. I have all of my family's insurance products through the same company, have had no claims and it seems like my insurance always goes up. I am shopping around for new insurance.
Allstate
I feel that since I have never had to use my home insurance policy that my premium should go down, it seems rather an expensive premium. It is comparable to other insurance agencies premiums and so far it is the cheapest I have found.
Allstate
The premium isn't bad, it's acceptable for our coverage. Some other insurance companies we looked at were more costly, some were slightly cheaper.
Allstate
I am very satisfied with my homeowner's insurance premium. I feel that it is the best value and price of what is available. I am not satisfied with my auto insurance premium. I do not think rates should be allowed to increase because your credit rating has dropped. That makes no sense.
Allstate
I think that the premium is reasonable. I may be able to do better, but I trust this company.
Allstate
I think it is a fair price to pay annually and it helps that we can save on the auto part by bundling
Allstate
I have checked other companies and the premiums were very close to what I am paying for the same coverage.
Allstate
I get a bundle deal so I think it's good value. I have shopped around for other quotes but couldn't find a better deal that didn't have strings attached.
Allstate
I feel that Allstate is high compared to other companies and am in the process of checking around to see if we can get a lower premium.
Allstate
My premium is a good amount and I am confident about it, in order to cover my home needs in case of an accident or emergency. It is much better than my previous insurer.
Allstate
I feel the premium is a bit higher compared to other insurance companies. But Allstate is a good company that I trust so I am willing to pay a bit more to keep their coverage.
Allstate
Our premium is pretty average for our area, the size of our home and the construction type that our home was built with. Our premium covers everything we could need it to.
Allstate
I think the premium is very high, to be honest, I don't think anyone with a low paying job would be able to afford that amount every month. I would like it to be a bit lower despite me being able to pay for it. Other companies don't really offer anything better for my home specifically.
Allstate
I haven't looked at other companies but I believe I'm getting a good deal for my premium and it's great so far.
Allstate
I think it is fair, I have never had to use the premium before. I will shop around this year to find out
Allstate
I think they could make my premium cheaper. It has gone up some since I took out the policy and I've had no claims.
Allstate
Getting service at my local office is easy and they have been very quick to respond or set up a meeting. I have not had to submit any claims locally so I don't know that side of the company is good or not.
Allstate
I have been using all state for 2 years now and their customer service has all been great and very helpful when I needed them
Allstate
Our local agent has been the best. She has been over backward to help us and answer any questions that we might have.
Allstate
Any time I have talked to customer service the representative has been helpful and courteous. I have no complaints
Allstate
What I like about the company, are the cool benefits that they offer discounts on game tickets and cheap electronic deals and other cool things.
Allstate
I haven't had much interaction with their reps. When we first signed up for the policy, we were assigned a local representative and that was a nice feature.
Allstate
My branch, in particular, is very helpful and quick to respond. This is true of my car or homeowners insurance. They also send periodic emails asking me if IÃḃ€™d like them to rerun my account to see if any discounts are available.
Allstate
The customer service for this company is outstanding. My agent is outstanding. Always there when I need them, never had a problem.
Allstate
I think that besides their variety of discounts available, their customer service is where they really excel. The customer service is very friendly and fast. My local agent will answer my questions and take his time. I never feel like I am creating a problem for him or taking up too much of his time. The site makes it easy to chat with a customer service rep and the wait times at their 800 number are reasonable.
Allstate
I like the ease of service and the fact that they know exactly what I need. There is not a long wait time for them on the phone.
Allstate
I don't have any dislikes about customer service. Every time IÃḃ€™ve called them for something they answered promptly, their agents knew what they were talking about, and they either helped me or take care of my problem.
Allstate
Customer service is very good. When I call my agent he usually takes my call and if he can't he returns my call very quickly and always finds the answers I need.
Allstate
They are always very friendly and nice to me, they answer all questions fast every time. I like their wait times.
Allstate
I have had no customer service experience with All State yet, but my agent is great and helpful whenever I need them.
Allstate
My insurance agent locally is always available to answer questions if I choose to go in person instead of using the online website.
Allstate
I called in after a furnace fire. They are very rude when it comes to making claims. Turned out I didn't need to make a claim the furnaces insurance covered it but they left me under claiming a file and now when I try and call to check prices for other insurance they tell me I am not available. So not too happy with them.
Allstate
There is nothing I dislike about the customer service. Everyone has been very knowledgeable.
Allstate
I have never made a claim against my homeowner's policy. However, my insurance agent has been pretty responsive to my needs when it comes to my auto insurance. And All State's customer support for auto and home claims has been excellent.
Allstate
When I first signed up for it, somebody screwed something and they didn't "receive" my payments and sent me a letter saying that they were dropping me, I had to call twice to get it sorted out.
Allstate
It's hard to get a hold of my personal agent. You can always talk to the front desk associate but I actually think the actual agent is often too busy to talk or doesn't return your call.
Allstate
Customer service is friendly and can always either answer my questions immediately or will call me back shortly with the answer
Allstate
I have never had any issues with their customer service, except it is easy to get the run around with some simple requests. If I call the local office, I have no issues, but once I called the 800 number and was redirected to a standalone office in another state.
Allstate
The company is very easy to work with, any claims we have ever had have been handled quickly and professionally. The agent is always available and willing to help with any concerns we have and always check in every 6 months or so to review the policy and make sure we have all the coverage we need and are getting all the discounts we can. The interactions on phone and in person are really helpful
Allstate
When we had a storm and a tree fell on our roof I was able to talk to a representative right away. It was nice to have some guidance as the tree went through the roof of our home.
Allstate
I have only had to deal with customer service once and they were friendly and helpful. They listened to my issue and got it resolved quickly.
Allstate
I haven't had to deal with customer service a whole lot, but I did miss a payment a couple times and they gave me an extension without giving me a penalty.
Allstate
This company has issues with communication. It's mainly the difficulty of communication that is the issue, not sure if it's a local thing or not but they always rather deal with issues in person than online in a simpler manner.
Allstate
The company has always been very quick to respond to me. All of my issues were dealt with quickly and effectively.
Allstate
The customer service is excellent. I can call or email them and always get a quick and accurate response from them
Allstate
I mostly deal with them online. I can't remember the last time I had to call. They are very responsive to email and I've always been answered within 24 hours of writing. I have no complaints.
Allstate
Their customer service has been pretty good. We recently had flood damage and they were great.
Allstate
I like that they have an available hotline for me to call at almost any time of the day. I dislike waiting on the phone line for an extended period of time when I want to get my claim or inquiry resolved.
Allstate
Allstate has great customer service. I had to put a claim in once and the employee was very friendly towards me. I was happy with the customer service I received.
Allstate
The company has always been helpful and gone above and beyond when we need something. They answer the phones quickly, look into anything we might need from them, and get back to us with answers in a timely manner.
Allstate
The service has been great. The customer service representatives are friendly, courteous, and helpful. They listen to my questions and found the answers to my questions.
Allstate
Maybe it's just my bad luck but everyone I deal with is brand new to their job and can't answer any of my questions most of the time. In fact, it's the main reason I refer to the app rather than call. I get fast and proven answers there.
Allstate
Very fast customer service. Always there when I need to ask a question or if I have an issue that needs solving
Allstate
I have never had any problems with them they have always been very helpful and cordial
Allstate
My agent is great she is always there for any questions I may have. Also, the online and national customs service is fast and professionally.
Allstate
In general, I dislike interacting with insurance companies--a good thing about my current agent is that they are on the main road that I pass by all the time. If I had an immediate question I know that I can stop by their office.
Allstate
I think all state is the best home insurance to go with because the interactions have always been friendly and great for me
Allstate
I have no complaints about the communication. They are available to speak with 24 hours a day.
Allstate
The communication has been great. There are complaints that I can think of about my current company. Overall satisfied with the service
Allstate
We have not complaints about the communication or interactions from the All State company as they have been very nice and kind to me and family each time we have met.
Allstate
I have only spoken with one person at the company, but he was very friendly and nice.
Allstate
Any questions I have are answered quickly and thoroughly by anyone at my particular branch. They are kind and courteous and I appreciate all their help.
Allstate
All State is a phone call away, IÃḃ€™ve never had any claims, but I have my agent's number handy just in case anything was to arouse. That's the way customer service should be.
Allstate
There is communication about once a quarter which seems perfect to me. For the most part, I pay the bill and then if I want to read it, there is communication about money saving tips and tips to safeguard my home. My local agent contacts me once a year with an offer to review my needs and policy. I think that the communication is the right frequency.
Allstate
They are great at telling me what I want to know. They get back to me in minutes a lot of the time. They are very easy to get in touch with.
Allstate
Communication, whether it's chat over the internet or phone, is very easy and very prompt. I've never had to wait more than a few minutes before I get an agent to help me.
Allstate
They are polite and responsive, I have never had a single problem with them the whole 3 years I have been with them.
Allstate
Like I said, I go through my agent when I have a problem and am very satisfied with her.
Allstate
Again, I have yet to file a claim with my homeowner's insurance, and therefore I have little interaction outside of my agent. I am very satisfied with my agent.
Allstate
My insurance company communicates with me quickly in response to any questions that I may have relative to my coverage options, claims information or other pertinent information.
Allstate
They are good at communicating they need their money. But as I stated above wasn't very nice for anything else.
Allstate
All interactions/communications have been great. No problems with anything.
Allstate
My agent has also recommended policy enhancements to my homeowners that would cover me in the event of a sewer back-up (which I hadn't taken into consideration) and told me that it wasn't a large additional increase to my premium. (It wasn't.)
Allstate
I like that you can just chat with them online instead of having to call and listen to a robot for 20 minutes.
Allstate
I am very satisfied. They communicate with me very well and make sure I understand what I am dealing with. They take the time to explain everything to me in detail and always pleasant to answer questions I may have. They are truly excellent and great communicating.
Allstate
Customer service is speedy and always willing to help answer my questions or call me back shortly with the answer
Allstate
Once again, if I call the local office everything is great, the 800 number gives some issues but ultimately will help to get me connected with the right people for the job. Overall, I have no issues.
Allstate
They check in every six months or so to see if we have all the coverage we need and are getting all the discounts we can. We also receive emails and mail communication keeping us up to date with our policies and any changes.
Allstate
When I called at 9:30 in the evening after the storm knocked a tree down hitting our roof the representative was great for helping me. He let me know how to find who to call at this late hour to get a tarp on the roof until daylight. He was very helpful and sounded caring.
Allstate
I don't usually hear from them unless I contact them. This is the way that I like it because I don't like to be pestered so it works out well for me.
Allstate
The only thing I didn't like was they said if I'm late again they will cancel my policy and I won't be able to get insurance through them anymore.
Allstate
They have a failure to communicate. We resolve issues with the local office but will still receive a bill or something that doesn't reflect the recent communication. They are very slow.
Allstate
My agent has always responded to my inquiries in a prompt and courteous manner. He has helped me understand what my coverage provides and will alert me if he feels I need more information before making decisions.
Allstate
The company has a 24-hour service line. They are very good at responding quickly.
Allstate
They are very easy to communicate with and they are always available and very helpful
Allstate
They don't spam me, they don't send me junk mail or call me trying to upsell me. They leave me alone and only send renewal reminders and a newsletter once every month. That is an ideal level of communication for me,
Allstate
After the hurricane, they did a great job of getting us taken care of. Their communication was very good.
Allstate
I like that the staff is very friendly and easy to chat with. I dislike the poor communication in terms of getting the runaround and being passed from one operator to another, meaning that I must repeat everything I said.
Allstate
Our insurance company and our local agents use many ways to communicate with us and are always very good at returning calls when needed. They communicate via phone, email and text message with no issues.
Allstate
The communication is fine and all, but I will say I hate getting spammed with advertisements every time I get an email or a postcard from the company. I mean I'm already signed up with the company, leave me alone already. Just my two cents.
Allstate
Very nice representatives. Never talks back and always kind to me. They have a loving tone in their voice that helps me through my problems one step at a time.
Allstate
The people I have dealt with were mostly the sales people and they were very knowledgeable about the products
Allstate
Every time I deal with Allstate insurance the agents answer my question fast and the one time I had a problem they had it fixed in no time.
Allstate
I have moved to a different state and it was easy to get and adjust my home and auto insurance policies. Once I got the auto pay setup properly it is simply deducted from my checking account twice a year.
Allstate
I like all state for their great prices and the great help when I need it the most. I highly recommend all-state as a home insurance
Allstate
I like how my company offers coverage for many different aspects of my life. It bundles all of the major things, which saves me time and money.
Allstate
The company overall is very kind and nice we greatly like their business actions as well. We plan on staying with them for years to come.
Allstate
I think most insurance companies are similar. They need to make a profit and they can only do so much.
Allstate
Overall, I have dealt with other insurance companies in the past and it was a terrible experience. My new company or current company I should say are a pleasure to deal with.
Allstate
Overall IÃḃ€™m completely satisfied with All State. From the quote, I received to the customer service, to my monthly payments. I feel like we are in good hands with this company. I would defiantly recommend them.
Allstate
Their customer service is the best that I have had out of all the insurance companies that I have ever had. Their agents are friendly and they explain things in a way that anyone can understand. I also feel like they are focused on getting me the correct level of insurance that I need and not just looking to sell me insurance to bring in more money. They want to create a relationship with me and I feel that I am seen as more than just a customer.
Allstate
I like the ease of access and I like the rates that they offer. They are very positive and I love talking to the reps there. I think they are amazing.
Allstate
Their service is exceptional. They really do a good job in their call centers and they do take care of their customers.
Allstate
I would wish my premium was lower. It has more than doubled over the years and we have no claims against the policy
Allstate
They have a simple way of billing, it does not change and they always answer any questions I have, every time I have ever needed to check something I have been able to find it quickly.
Allstate
All State seems to be a good company overall. They seemed to have a good reputation.
Allstate
I think the company provides good coverage and is very reliable and well known. It has been around for a long time and that is comforting to me. Many friends who have used All State have good experiences with them, so that is also a good point.
Allstate
I like the fact that I can do most of my transactions online but that I also have the option of visiting my agent in person in my local area.
Allstate
I like the ease of being able to get into contact with them. I like that I have a personal agent to deal with.
Allstate
I have had a great experience with this company so far. Nothing to complain about.
Allstate
Between my agent and my customer service experiences, IÃḃ€™m very satisfied with All State. They've been responsive to my questions, claims, and changes over the years. I've been an All State customer since I was on my own at 22. I've only had 1 issue in the 28 years IÃḃ€™ve had insurance with them.
Allstate
I feel like they are a reputable company who would pay for whatever claim I may have. I also like that they have an online presence.
Allstate
I love their friendliness, patience, communication, accessibility, and truly treated me like family. It's a company that I trust and have never felt betrayed. I can truly say they are the best and resolve everything in a quick matter. They are truly excellent and will not trade them for any other insurance company.
Allstate
I have no complaints with All State. They are an insurance company I have had over 20 years. One of the companies that have great customer service and are always willing to find you an answer
Allstate
I like All State. They do well overall. Their products and services are what you would expect. Claims are handled quickly and efficiently and customer service is great.
Allstate
I really like the company, the customer service is great and they are so easy to work with when we had a claim. The website is easy to use and their office is closed and the employees are very helpful.
Allstate
I liked how easy it was to file a claim with All State. Every representative that I talked to was helpful. One call to start the ball rolling.
Allstate
I like that the customer service is good and the rates are okay. I can have all of my insurance through them and it is no hassle. I wish that the cost was lower, but I guess that is my thing and doesn't really have anything to do with the company.
Allstate
I like the ability to pay my premium with my app and email customer service within the app. They have been very quick to respond to me.
Allstate
Overall the company is ok. Their prices are not too costly for the services they offer. They do offer online support although it's somewhat limited.
Allstate
Overall the company has a good reputation. They have a good website and mobile app. Their agents are very knowledgeable.
Allstate
I love their service and their attitudes towards customers. They do a great job with dealing with all of my claims and questions.
Allstate
I have been with them for 30 years ( for the auto policy) and really value their reputation in all their areas
Allstate
Very satisfied. I would rather a lower premium but despite my loyalty, it seems to rise slightly every year. Otherwise, I am happy with the service provided.
Allstate
Very satisfied with the company as a whole. We are just checking around to see if anyone has a better rate, but will probably stick with them.
Allstate
Overall, the insurance company is quite good. I like them. They provided consistent results and never give me a hard time with my issues.
Allstate
Overall, I like how Allstate does business. I have had positive interactions with them and enjoy having them as my house insurance company. I do not have to worry about submitting a claim.
Allstate
We love the fact that it's a nationwide company, but our agents treat us like we are their only customers. They provide personalized service without any hassle and with a smile!
Allstate
I think the company is solid and reputable across the board. Of course, no one company is perfect and All-State can definitely stand to improve in a couple of departments but I feel good knowing I have the coverage I do.
Allstate
Very good. Best service I've had so far. They are very helpful and they will try their best to please you and any issues you may have
Allstate
I like that it is huge. They will never go bankrupt or fail they are too big to fail and the government will step in if necessary.
Allstate
I like the company they are very professional and get the job done in a fast manner. I like how they offer a huge line of insurance products to fit my family's life.
Allstate
As I recently moved states I realized that the term life insurance policy that I had would not transfer to my new local All State agent. Now I officially have two agents so that is somewhat annoying.
Allstate
At the moment I have no regrets or bad comments about all state. They have been friendly and helpful to me for the past 2 years
Allstate
There isn't anything that I dislike. They have always been fair and polite, and have never disappointed me.
Allstate
I don't have any dislikes about this company. They have been professional. Handles my claim in an efficient and timely manner.
Allstate
As shown by my last answer I really don't have a lot of dislikes to speak of about the company, everything has been smooth and steady so far.
Allstate
I thought we were going to qualify for some type of rebate program, but so far we haven't heard anything about being eligible for that.
Allstate
The only thing I dislike about my company overall is that the driveway does not update that often. I feel like I would get better rates if it updated monthly instead of every six months. But I guess that would be to their detriment to do it that way
Allstate
There is absolutely not one thing I can find that I dislike about this company. This company has offered me everything possible to keep me happy.
Allstate
Their auto insurance is a little higher than others but with the bundle with the home insurance, they end up just slightly more. It did take a few days for a claims adjuster to come out. It was not same day or even next day which was slightly frustrating. It is a large company and they try to have a small feel but in the end, they are still a very large company.
Allstate
There is nothing that I dislike about this company. I think that they are the best home insurance company I have ever found.
Allstate
Everything is done in san Antonio so if you have a large check to cash you have to mail it in. There are no branch offices for convenience.
Allstate
There isn't much I don't like. They have always been responsive to our calls and that is why we stay with them in spite of the rise in price.
Allstate
There is not really anything I do not like about the company, I think they do very well and are just doing a great job.
Allstate
I really don't dislike them at all, because I haven't filed a claim/
Allstate
At this point, there is nothing that I dislike about All State. I have no had to file a claim or deal with customer service, so there is not much to complain about. The only thing is I wish it were a tad cheaper, but overall it is pretty average for my area and my home value.
Allstate
I honestly have nothing that I can add here that I dislike about my current insurance company, its agents or its website.
Allstate
The claims department is rude. They are not very willing to take care of you during a problem. I would not recommend using them.
Allstate
There is nothing that I dislike about the company. I do however wish that I had a lower premium. Roof repairs are sometimes inexpensive and should always be covered.
Allstate
As with almost all insurance companies, they aren't very transparent as to exactly what their policy does and doesn't cover. And how they arrive at the premium that is charged. I've also had a paperwork issue adding my last car where my agent did not process paperwork correctly, causing a delay in receiving my license plates. But other than those two things, there is not much I dislike about All State.
Allstate
I don't feel like the premiums are worth it, and that they should be giving me some type of loyalty discount after 8 years and no claims with them.
Allstate
I wish their prices were lower compared to other companies but I am paying for quality insurance and trustworthiness. That is all I really dislike about the company is the high premiums but other than that they are truly excellent. I would not trade them.
Allstate
Having All State for over 20 years, I have not found anything I do not like about them. To me they provide, the lowest rates for what I need
Allstate
Overall, I like the availability of products, the helpfulness of staff both local and national. I dislike the cost and how I feel that I cannot switch because of all of the bundled products.
Allstate
I can't say many bad things about the company, but I disliked they doubled our home insurance premium after having a claim that was because of an act of nature. When I countered they couldn't raise our rates because of that, they said that our home was now in a higher premium zone. The rates went from $500 annually to almost $1000 and have never gone back down. The claim was 10 years ago.
Allstate
I was very disappointed that they wouldn't not re-shingle the whole roof. They would only do the back half that half that was damaged. Luckily I knew someone that would do the whole roof for only a bit more than my settlement.
Allstate
I dislike that their app is not user-friendly and that the costs of the insurance are so high. I would like more discounts for not having claims as I know this saves the company money and I feel like I should be compensated for that.
Allstate
I didn't like that if I'm late on my policy again, IÃḃ€™ve been told that they will cancel my policy and I won't be able to use them again.
Allstate
I dislike the lack and ease of communication between local office and what actually gets done and shows up in our mailbox or is reflected in online bills. Any change to our information always requires us to contact local office instead of simply doing these things online.
Allstate
Sometimes I dislike always having to go through my agent for my questions. I would prefer to just ask online 24/7.
Allstate
The major dislike is the fact that it isn't the cheapest route that I could go. There are other companies where I could get the same coverage for less.
Allstate
The only thing I dislike is that on my auto policy with them, I don't get the safe driving discount. They offer that in other States, but not here in NC
Allstate
They do not really reward loyalty. I have been a customer for a long time and instead of being rewarded my premium has gone up a little each year. They also automatically renew your premium at a super high rate unless you login and cancel the renewal and then contact them to negotiate the rate. It's sneaky but seems standard in the insurance business today.
Allstate
No dislikes really other than price. I know they're not the cheapest and you sometimes do get what you pay for. I always compare rates though.
Allstate
I dislike being placed on hold by the operators. I also dislike having to fill out the redundant paperwork, even though it is all part of the process.